North American F&I provider Sym-Tech Dealer Services has taken its F&I Performance product and developed a full turnkey virtual F&I product that dealers can use in an entirely online environment. Sym-Tech has developed the product while noting that the shift ... [Read More]

It was a strong start to 2020 for the Canadian used-car industry. But as the impact of COVID-19 took hold in March, the first quarter ended up softer than the year-ago period. In fact, there was a 1.5% year-over-year dip ... [Read More]

Off-lease volumes were already going to be a tough hurdle for the Canadian auto market to maneuver this year, even before COVID-19. But the impact of the pandemic certainly heightens the concerns around what is expected to be two “peak ... [Read More]

Responding to the COVID-19 pandemic that they say has impacted the automotive industry worldwide, EDealer and EBlock are waiving all contract, set-up and transactional costs associated with their touchless trade-in product, Guaranteed Trade, until August for every dealer in Canada. ... [Read More]

Canadian Black Book and TRADER Corp. each generated data and information this week aimed at uncovering just how significant the impact the COVID-19 pandemic has been on the country’s automotive wholesale and retail segments. The results from both firms showed dramatic ... [Read More]

Porsche Cars Canada is extending its roadside assistance services to include the approximately 235,000 Ontario hospital front-line workers. The extension is aimed toward benefiting doctors, nurses and respiratory therapists, and will be in effect until May 31. The program is aimed ... [Read More]

Note: This and all Women & Automotive Profiles in Leadership feature stories were compiled prior to the COVID-19 pandemic's most severe impacts in North America. Human resources, strategies for a happier, healthier workplace, the tools managers use to facilitate programs that ... [Read More]

Workplace culture. It can feel somewhat like a nebulous term, one that may not have always played such a key role in a company strategy just a few years ago.  But now, with industries across most all sectors looking to ... [Read More]

As part of its commitment to support Canadian dealers during the COVID-19 pandemic, Canadian digital automotive solutions provider TRADER Corp. launched the Remote Selling Suite. The company says that with the Remote Selling Suite, dealers can carry out everyday sales ... [Read More]

Much like the U.S. set, the Canadian certified pre-owned vehicle market appeared to have struggled in March, amid the COVID-19 pandemic. Here’s a rundown of how a few automakers fared, based on results shared with Auto Remarketing Canada: Toyota had ... [Read More]