New-vehicle sales are sagging, and the COVID-19 pandemic has resulted in additional operational and financial challenges for Canadian dealerships. But dealerships are improving in the area of customer satisfaction, as well as increasing market share and per-visit cost for maintenance ... [Read More]

The first leg of the all-digital Auto Remarketing Canada Conference begins Monday with the Dealer Training segment of the event. That piece will run through Sept. 18, and will be followed by the Remarketing & Finance leg of the event, which ... [Read More]

Motoinsight provides digital retailing services for the automotive industry, stating that it “powers the digital shopping experience” for hundreds of North American dealers and several OEMs. The company recently announced that with its recent acceptance into MiDIGITALSOLUTIONS — the certified ... [Read More]

Kids Help Phone is an “e-mental health service” that provides a safe space for youth to talk over the phone, online chat or text in any moment of crisis or need. The program conducted a recent survey showing that one ... [Read More]

Hyundai Auto Canada Corp. posted its strongest August ever for certified pre-owned sales, moving a shade less than 1,300 units. Calling it “another great month for Hyundai’s H-Promise CPO program,” Charles Plewes, who heads up CPO and remarketing for Hyundai ... [Read More]

Prior to COVID-19 changing the landscape of live events and travel, I was fortunate enough to have a Goldilocks-like rotation of auto industry events to cover as a journalist and/or help run as a member of the Cherokee Media Group ... [Read More]

The all-digital Women & Automotive Canadian Leadership Forum is set for Oct. 5-7. Here’s a look at how the agenda is set up for that week. Monday, Oct. 5: Live sessions 11 a.m. (ET) – Conference welcome 11:15 a.m. – Retail ... [Read More]

The Canadian subsidiary of Enterprise Holdings has closed its purchase of Discount Car and Truck Rentals, a deal initially announced in December. Included in the acquisition are all corporately owned Discount locations and the Quebec licensee’s daily rental operations. Enterprise ... [Read More]

The first leg of the all-digital Auto Remarketing Canada Conference begins in less than two weeks with the Dealer Training segment of the event. Here’s how that piece, which runs Sept. 14-18, shakes out: Sept. 14​ 11 a.m. (ET) Physically ... [Read More]

On Monday, Honda Canada announced that it reached an agreement to resolve Takata airbag inflator class action litigation in Canada. The automaker said the settlement will further enhance Honda Canada’s “significant” efforts to reach and encourage customers to bring their vehicles ... [Read More]