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Jessica Gonzalez of InformedIQ on growing ‘AI and fraud fatigue’
Wednesday, Mar. 11, 2026, 04:17 PM
Jessica Gonzalez, vice president of customer success and general manager of automotive at InformedIQ, appeared again on the Auto Remarketing Podcast to describe growing “AI and fraud fatigue” and other topics connected with auto finance. Listen Here
Carleton’s Tim Yalich on how critical accurate payment information is to today’s car shoppers
Tuesday, Mar. 10, 2026, 02:48 PM
Tim Yalich, who now is vice president of business development for Carleton, returned for an appearance on the Auto Remarketing Podcast. Yalich explained how much more crucial accurate payment information is to today’s car shoppers in an environment with some ... Listen Here
Widewail CEO Cuyler Owens
Monday, Mar. 9, 2026, 08:09 PM
Cuyler Owens is CEO of Widewail, a reputation and customer experience platform for the auto industry Cuyler joined Widewail as CEO in December, following nearly three years as chief revenue officer of TrustRadius, and time with Dell, Vmware and Dealerware. ... Listen Here

Car-Mart’s ‘Hank’ Henderson passes away

Tuesday, Oct. 17, 2023, 01:24 PM
BHPH Report Staff
America’s Car-Mart announced on Monday that William “Hank” Henderson — whose time with the buy-here, pay-here operation dated back to 1987 — passed away unexpectedly on Saturday. Rising up the company ranks, Henderson served as Car-Mart’s chief executive officer from ... [Read More]

Q3 closes with across the board rise in bankruptcies

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Thursday, Oct. 12, 2023, 02:04 PM
BHPH Report Staff
Every year-over-year comparison made by bankruptcy experts after reviewing filing data through the first three quarters of this year showed an increase. According to data provided by Epiq Bankruptcy, total individual filings registered through the first nine months of the ... [Read More]

PODCAST: New Car-Mart CEO Doug Campbell

Tuesday, Oct. 10, 2023, 03:38 PM
BHPH Report Staff
Doug Campbell officially became chief executive officer America’s Car-Mart on Oct. 1, roughly a year after joining the 42-year-old buy-here, pay-here dealership company. Campbell made an appearance on the Auto Remarketing Podcast to recap his journey to this position and ... [Read More]

NIADA names moderators for BHPH event’s dealer roundtables

NIADA names moderators for BHPH event’s dealer roundtables
Wednesday, Oct. 4, 2023, 02:24 PM
BHPH Report Staff
The National Independent Automobile Dealers Association has selected some of the country’s top buy-here, pay-here dealers as moderators for the dealer roundtables at the upcoming NIADA BHPH Dealer Forum. The association said the moderators will include: —Dan Francis of Andrews ... [Read More]

Advantage promotes Frasher to national sales director

Advantage promotes Frasher to national sales director
Tuesday, Oct. 3, 2023, 12:01 PM
BHPH Report Staff
On Monday, Advantage Automotive Analytics announced the promotion of Melissa Frasher to national sales director. The provider of modern data analytics and advanced risk-mitigation solutions for vehicle finance professionals highlighted the executive move is part of its ongoing national expansion ... [Read More]

WSIADA partners with ComplyNet to boost resources for Washington state independent stores

WSIADA joins forces with ComplyNet for Washington's indie stores.
Friday, Sep. 22, 2023, 11:06 AM
BHPH Report Staff
This week, ComplyNet announced a strategic partnership with the Washington State Independent Auto Dealers Association (WSIADA) in a move aimed at streamlining compliance processes for independent stores in the Evergreen State. In an era of increasing regulatory scrutiny and growing ... [Read More]

Revisiting topic of partial payments

Revisiting topic of partial payments
Thursday, Sep. 14, 2023, 10:34 AM
BHPH Report Staff
It’s a scenario buy-here, pay-here dealerships and subprime auto finance companies might face almost daily. The customer’s monthly payment is due, and it’s $500. But the individual encountered an issue and asked your representative if $250 could be accepted now ... [Read More]

Rise in bankruptcy filings ‘becoming a reality’

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Thursday, Sep. 7, 2023, 10:17 AM
BHPH Report Staff
With at least one expert explaining expectations are “becoming a reality,” buy-here, pay-here dealerships and finance companies that still will book paper with consumers in an active bankruptcy are getting a deeper potential customer pool. According to data provided by ... [Read More]

Campbell to succeed Williams as Car-Mart CEO

Campbell to succeed Williams as Car-Mart CEO
Tuesday, Sep. 5, 2023, 10:11 AM
BHPH Report Staff
Coming off the first quarter of its 2024 fiscal year that included sales gains and “normalization” of charge-offs, America’s Car-Mart also announced on Tuesday that its board of directors has elected current president Doug Campbell to succeed Jeff Williams as ... [Read More]

PODCAST: More guidance for handling eOSCAR system updates

Thursday, Aug. 31, 2023, 10:33 AM
BHPH Report Staff
Earlier this summer, eOSCAR — the web-based system that can enable data furnishers (DFs) and credit reporting agencies (CRAs) to respond to consumer credit history disputes — made major technology upgrades, which created several operational changes. To help buy-here, pay-here ... [Read More]

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