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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Byrider, KAR executives receive industry accolade

award winner
Thursday, Aug. 20, 2020, 03:48 PM
BHPH Report Staff
This week, Byrider’s Warren Lenard was named a Chief Technology Officer of the Year honoree through a program orchestrated by the Indianapolis Business Journal and Techpoint. The chief technology officer for the network of buy-here, pay-here dealerships was one of ... [Read More]

Agora Data enhances BHPH coverage with ABCoA Deal Pack integration

agora and abcoa for web
Thursday, Aug. 20, 2020, 03:46 PM
BHPH Report Staff
Coinciding with its appearance this week during the Texas Independent Auto Dealer Association’s 2020 Virtual Conference & Expo, Agora Data announced an integration with Advanced Business Computers of America (ABCoA) Deal Pack and its dealer management software solutions. Agora Data ... [Read More]

PassTime, PayNearMe partner to boost payment confirmation and options

passtime pay near me for web
Tuesday, Aug. 18, 2020, 05:48 PM
BHPH Report Staff
PassTime and PayNearMe now are collaborating so finance companies know more details about where their collateral is located while also providing more options to help contract holders make their monthly payments. According to a news release, the partnership combines PayNearMe’s ... [Read More]

Bankruptcies remain down year-over-year, but concern remains

bankruptcy 1
Tuesday, Aug. 11, 2020, 02:36 PM
BHPH Report Staff
While overall bankruptcies remain lower year-over-year, a rise in a portion of commercial filings during July has the leader of the American Bankruptcy Institute (ABI) concerned about what might be happening later this year. According to data provided by Epiq, ... [Read More]

Car-Mart grows footprint to 150 stores with new location in Tennessee

Chattanooga
Thursday, Aug. 6, 2020, 02:33 PM
BHPH Report Staff
America’s Car-Mart recently marked the opening of its 150th dealership in one of the largest markets in Tennessee. On the last sales day of July, the chain of buy-here, pay-here dealerships began retail operations in Chattanooga, Tenn. The location is ... [Read More]

Depths consumers are delaying vehicle repairs because of COVID-19

mechanic
Tuesday, Aug. 4, 2020, 03:17 PM
BHPH Report Staff
Results of a July survey orchestrated by LendingTree found the depth consumers are putting off vehicle repairs because of tightened household budgets stemming from the coronavirus pandemic, including some figures of individuals who could be buy-here, pay-here dealership customers. The ... [Read More]

June bankruptcy filings drop but reversal anticipated

bankruptcy 2
Tuesday, Jul. 21, 2020, 03:57 PM
BHPH Report Staff
What Congressional lawmakers and the White House do in the coming days to enhance federal assistance to help consumers and businesses get through the coronavirus pandemic are likely to impact bankruptcy filings, according to the executive director of the American ... [Read More]

Dealer Profit Pros to host training with money-back guarantee

training
Thursday, Jul. 16, 2020, 03:22 PM
BHPH Report Staff
Dealer Profit Pros founder and president Kenny Atcheson understands two situations facing dealerships today. Operators likely have many questions about how they should steer their stores through the coronavirus pandemic, and they are watching expenses even closer than usual. To ... [Read More]

PODCAST: TIADA executive director Jeff Martin

podcast image
Thursday, Jul. 16, 2020, 01:25 PM
BHPH Report Staff
Texas Independent Automobile Dealers Association executive director Jeff Martin joined senior editor Nick Zulovich for a conversation about how operators in the Lone Star State are faring during the coronavirus pandemic. Martin also recapped how TIADA is making adjustments to ... [Read More]

Car-Mart remains in growth mode despite COVID-19 challenges

Americas_Car-Mart_Exterior-Building for web
Tuesday, Jul. 14, 2020, 03:49 PM
Nick Zulovich, Senior Editor
America’s Car-Mart is looking to show that COVID-19 won’t deter the chain of buy-here, pay-here dealerships. Coming off a new company record for annual revenue, Car-Mart opened another dealership on Monday after beginning the current fiscal year by relocating its ... [Read More]

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