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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

DIMONT enhances sales team with former Black Book and Exeter executives

new hire 2
Thursday, Oct. 11, 2018, 03:04 PM
SubPrime Auto Finance News Staff
On Thursday, DIMONT welcomed two sales executives to its automotive team who have spent part of their careers at companies such as Black Book, FICO and Exeter Finance. The Dallas-based provider of insurance claims adjusting and collateral loss mitigation services ... [Read More]

Location Services acquires 5 more recovery-driven companies

acquisition
Thursday, Oct. 11, 2018, 03:00 PM
SubPrime Auto Finance News Staff
A week after making it official that the company acquired Remarketing of America, Location Services returned to acquisition mode on Wednesday by securing five more operations for its portfolio. Location Services announced the acquisition of Auto Approve as well as four ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Stability fills August auto ABS update

auto financing
Wednesday, Oct. 10, 2018, 03:39 PM
SubPrime Auto Finance News Staff
While experts consider rising interest rates impacting paper currently entering portfolios, S&P Global Ratings highlighted that collateral performance for the U.S. auto loan asset-backed securities (ABS) market improved in August on a year-over-year basis. In both the prime and subprime ... [Read More]

Exeter Finance continues partnership with White Clarke Group

strategy picture
Tuesday, Oct. 9, 2018, 03:50 PM
SubPrime Auto Finance News Staff
Two well-known names are continuing to collaborate to operate within the subprime auto finance space. On Tuesday, White Clarke Group announced that Exeter Finance has extended its contract for the CALMS Loan Origination Software. The company first implemented its loan ... [Read More]

Wise F&I launches YouTube channel to help customers understand voluntary products

news pic
Monday, Oct. 8, 2018, 02:41 PM
SubPrime Auto Finance News Staff
Dealerships that offer Wise F&I products now can direct their vehicle buyers to YouTube to help boost possible sales in the finance office. Wise F&I recently launched a YouTube channel featuring product videos about voluntary protection products. Wise F&I explained ... [Read More]

4 reasons why it might be primetime for subprime

subprime credit report
Monday, Oct. 8, 2018, 02:38 PM
SubPrime Auto Finance News Staff
GWC Warranty is quite bullish on the subprime auto finance space. The provider of used-vehicle service contracts sold through dealers went so far as to say that it’s “primetime for subprime” in a recent blog post. “Subprime deals bring with ... [Read More]

Servicing Solutions and masterQueue partner to strengthen collections

John Lewis at UCW
Friday, Oct. 5, 2018, 03:03 PM
SubPrime Auto Finance News Staff
Servicing Solutions and masterQueue are both involved with Repo Con at Used Car Week 2018 — Education, Celebrations, Technology and Connections — and now the companies are partnering to help finance companies with collections, too. Servicing Solutions, which specializes in ... [Read More]

Honor roll: Awards for AUL and Spireon

trophies
Friday, Oct. 5, 2018, 02:07 PM
SubPrime Auto Finance News Staff
Both Spireon and AUL Corp. added to their award collections this week. Spireon was named Internet of Things (IoT) Innovator in auto dealer management by Compass Intelligence for 2018. And AUL was named winner of both a Gold and Bronze ... [Read More]

Allied Solutions forms partnership with Location Services, which acquires Remarketing of America

partnership
Thursday, Oct. 4, 2018, 03:42 PM
SubPrime Auto Finance News Staff
Allied Solutions, one of the presenting sponsors of Used Car Week 2018, now has a closer relationship with Location Services, which also just acquired commercial consignor Remarketing of America to enhance its risk management and other offerings to auto-finance clients. ... [Read More]

Victory Recovery Services partners with VendorInsight to mitigate risk

compliance
Wednesday, Oct. 3, 2018, 03:56 PM
SubPrime Auto Finance News Staff
A member of the SubPrime 175 is enhancing its resources to maintain compliance with state and federal guidelines to better serve its auto-finance clients. Victory Recovery Services, a provider of skip-tracing and national repossession management for creditors with collateral secured ... [Read More]
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