Usually, a booster launches a rocket. This time, RockED is launching Booster. The automotive training platform announced the creation of Booster, an automated performance management system designed to improve service advisor performance. RockED said the system combines its learning platform with live performance leaderboards and “tailors coaching to the individual gaps of every employee.” In […] [Read More]

voAIce Corporation has made a deal to bring its artificial intelligence technology together with customer relationship management data. The company announced it has acquired TheCRM Corporation to create a single intelligence system for retail dealerships, combining TheCRM’s live dealership data infrastructure with voAIce’s AI. With the deal, voAIce has introduced DealerCRM, which joins OliviaAI, DealerIdentify […] [Read More]

The automotive wholesale ecosystem has always relied on trust. Dealers trust auctions. Auctions trust carriers. Carriers trust brokers. And somewhere in the middle of that chain, vehicles move across the country every day with the expectation that they will arrive where they are supposed to, in the condition they were sold. Most of the time, […] [Read More]

Two years ago today, eSTART got its start. The Electronic Secure Title and Registration Transformation Coalition — better known throughout the auto industry as the eSTART Coalition — was born March 13, 2024, when 18 organizations joined together to advocate for the modernization of the title and registration process. Since then, eSTART has grown from […] [Read More]

UVeye’s list of industry partners continues to grow. The provider of artificial intelligence-powered vehicle inspection technology said it has teamed with TSD Mobility to create a “fair, transparent and automated process” for managing vehicle condition throughout the rental or dealership loaner lifecycle. In a news release, the companies said the partnership allows rental companies and […] [Read More]

Three months into its new era, Widewail has made another major change. In what it called “a pivotal milestone”, the automotive reputation management and customer experience platform has hired its first chief operating officer, adding former Dealerware executive Melissa Terrell to lead the company’s efforts to scale its operations and expand internal infrastructure. In a […] [Read More]

Cuyler Owens is CEO of Widewail, a reputation and customer experience platform for the auto industry. He joined Widewail as CEO in December, following nearly three years as chief revenue officer of TrustRadius, and time with Dell, Vmware and Dealerware. In this episode of the Auto Remarketing Podcast, Owens talks with Auto Remarketing senior editor […] [Read More]