DriveCentric’s newest AI agents are on their own. The customer engagement platform announced it has expanded the capabilities of its artificial intelligence-powered agents to include autonomously executing several “critical workflows” that dealerships often struggle to cover consistently. The agents, built into the DriveCentric platform, are designed to augment existing tools such as Automation Hub and […] [Read More]

In what the company called a “revolutionary moment,” PureCars said Monday it has acquired automotive data mining and customer engagement solutions provider AutoAlert. The companies did not disclose an acquisition price. PureCars, which provides customer data management and advertising tools, said it is blending its advertising tech, CDP, DMP and agentic artificial intelligence tools with […] [Read More]

In a wide-ranging update shared late Thursday afternoon, Cars.com confirmed it has initiated a cost-reduction program, which includes workforce trimming of approximately 11% of its full-time positions, along with process changes and vendor cost optimization. The company said in a news release the moves are expected to generate $25 million to $30 million in recurring […] [Read More]

Numa is moving into new territory. The artificial intelligence platform for dealership service department customer operations has acquired AI sales platform Ficus, a deal designed to accelerate Numa’s expansion into dealership sales and variable operations. “This has been a defining year for Numa,” founder and CEO Tasso Roumeliotis said. “Dealerships are moving from fragmented software […] [Read More]

voAIce Corporation has made a deal to bring its artificial intelligence technology together with customer relationship management data. The company announced it has acquired TheCRM Corporation to create a single intelligence system for retail dealerships, combining TheCRM’s live dealership data infrastructure with voAIce’s AI. With the deal, voAIce has introduced DealerCRM, which joins OliviaAI, DealerIdentify […] [Read More]

The automotive wholesale ecosystem has always relied on trust. Dealers trust auctions. Auctions trust carriers. Carriers trust brokers. And somewhere in the middle of that chain, vehicles move across the country every day with the expectation that they will arrive where they are supposed to, in the condition they were sold. Most of the time, […] [Read More]

Concluding our inaugural Industry Elite: The C-Suite honoree series is a conversation with Tony Rimas, who is vice president of global revenue at XPEL Inc. Rimas — an avid biker who swam and ran track & field and cross country in college — talks with Cherokee Media Group senior editor Joe Overby about a career […] [Read More]