NCM Adds Four Associates to Expand Franchised and BHPH Dealer Services
OVERLAND PARK, Kan. — NCM Associates hired four new
associates to serve its retail automotive clientele, including the franchised
and buy-here, pay-here dealer segments.
Joining the company as executive conference moderators for
the 20 Groups division under Kevin Cunningham are Paul Kechnie, Joe Basil and
Gene Daughtry. The company said Steve Hall has joined the faculty of the NCM
Institute Center for Automotive Retail Excellence as an instructor reporting to
Garry House.
The four newest NCM associates all have deep retail
automotive management experience. They join NCM to meet the need for increasing
interest in NCM's 20 Group programs, and the company is expanding its training
programs for franchised dealership fixed operations and BHPH stores.
With more than 25 years of successful fixed operations
management experience, Hall is now leveraging his expertise and leadership
skills in the classroom as NCM Institute's newest full-time faculty member. In
his new position, he will work side-by-side with Robin Cunningham as a full-time
instructor with special emphasis in service, parts and body shop management
disciplines.
Hall will be integral in the development of several new
training initiatives, including express service management, collision
management, and parts and accessory management.
Hall formerly served in various fixed operations management
positions with the Wolfe Automotive Group since 1997 and is based in the Kansas
City area.
Kechnie brings deep retail dealership experience to his role
as an NCM executive conference moderator, having worked in every dealership
department and owning two franchised dealerships in his automotive retail
career. Kechnie joined NCM in June and now serves several private dealership
groups and eight NCM 20 Groups for Acura, Chrysler, Ford, General Motors,
Hyundai, Kia, Porsche and Volkswagen dealers.
Immediately prior to joining NCM, Kechnie was an NADA 20
group consultant. Kechnie is based in Austin, Texas.
Coming on board more recently, Basil also brings his dealership
ownership expertise to NCM as an executive conference moderator. Joe comes to
NCM from his family dealership, Basil Automotive Group in Buffalo, N.Y., where
he served in a special project management capacity, managing multiple projects
involving operations turnaround, culture change, expense restructuring,
finance, acquisition and divestiture, and human resources and regulatory
compliance. Basil also handled the family business buy/sells.
With the addition of Daughtry, NCM will double its capacity
to service BHPH operators. Daughtry will join Brent Carmichael as a dedicated
BHPH specialist.
Daughtry has 22 years of automotive retail experience with
specialization in sales, finance and special finance for franchised and BHPH
dealership operations. Like Carmichael, Daughtry will serve as a BHPH executive
conference moderator, trainer and consultant as NCM expands its suite of BHPH
services to that segment of the automotive industry.
Daughtry, based in Russellville, Ark., is currently working
to develop two new BHPH education programs for the NCM Institute with delivery
in June.
Paul Faletti Jr., NCM's president and chief executive
officer, said of the addition of the four newest associates: "We're very
pleased to bring on board four very different, but highly-competent retail
experts to serve our clients and help NCM deliver on our strategic promise to
be the leading industry resource on dealership operations improvement.
"Steve, Paul, Joe and Gene all bring valuable experience and
perspectives to our already deep bench of retail experts and their collective
contributions will assist us as we continue to grow and expand our services to
the retail automotive dealer community," Faletti added.
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