As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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Chip Perry the big hitter in startup sellmyride’s new lineup of Cox veterans
Friday, Aug. 22, 2025, 11:07 AM
Panicker joins logistics tech firm RPM as chief technology officer
Friday, Aug. 22, 2025, 02:41 PM
COMMENTARY: 5 ways dealerships can bring back 'lost souls' through digital outreach
Friday, Aug. 22, 2025, 11:51 AM
Mandy Deveau of DriveHRIS on Leading with Confidence
Mandy Deveau is marketing manager at DriveHRIS, where she leads dealer communication and engagement. In June, she joined Canada’s Used Car Week Live Stage, presented by SYCN Auto Logistics, to talk about “How Women in Automotive Can Lead with Confidence.” Listen Here
Vivian Liu Wants to Make Autos Easy
Vivian Liu is the CEO of Making Auto Easy, a platform designed to help dealers turn the manual meet-and-greet into a more efficient digital experience. In June, she joined the Canada’s Used Car Week Live Stage, presented by SYCN Auto ... Listen Here
Experian North America chief innovation officer Kathleen Peters on combating fraud
Experian North America chief innovation officer Kathleen Peters made her first appearance on the Auto Remarketing Podcast. Peters recapped highlights of Experian’s 2025 U.S. Identity and Fraud Report and why service providers remain focused on curbing fraud that continues to ... Listen Here
Retail
CarMax unveils new brand positioning to spotlight its omnichannel experience
CarMax is shifting gears with its brand. The national used-car retailer has introduced a new tagline — “Wanna Drive?”— moving on from the familiar “The way car buying should be,” which it has used for more than 20 years. In ... [Read More]
Dealer news: Zeigler’s service stars hit track with NASCAR driver; Dodge City GMC dealership sold
Zeigler Auto Group’s top service department staff were treated to a unique experience: the chance to race against a NASCAR driver. The dealership group honored the service technicians and service advisors selected for its 2024 President’s Circle with a celebration ... [Read More]
Wholesale
Auto auctions help Bree’s Gift continue legacy of spreading light, relief to adopting families
When Jennie Johnley left her job at Missouri Auto Auction in 2018 and decided to be a stay-at-home mom, she thought her ties to the auto auction industry had ended. “I really thought I was leaving it behind,” Johnley said ... [Read More]
Panicker joins logistics tech firm RPM as chief technology officer
Logistics technology provider RPM has named Binu Panicker as its new chief technology officer. In a news release, the company cited Panicker’s 26 years of technology and executive leadership experience including stints with Covisint, Dassault and most recently as CTO ... [Read More]
Technology
Reynolds unveils new AI agent Rey, names award winners during Amplify summit
Chris Walsh has been part of Reynolds and Reynolds since 1987. But the dealership software provider’s president and acting CEO said he’s never seen anything like this. Reynolds unveiled its newest technology — Rey, an artificial intelligence agent designed for ... [Read More]
Fullpath acquires Dynamic Payments to ‘support every profit center’ with real-time data
Fullpath has acquired Fuse Autotech’s Dynamic Payments, a deal it said offers car dealers real-time data to improve the customer experience. Fuse’s system will be integrated into Fullpath’s artificial intelligence-powered customer data platform, the companies said, allowing dealerships to provide ... [Read More]
Analysis
Numerous automotive companies among this year’s Inc. 5000
Automotive was well represented on the 2025 Inc. 5000, which ranks companies according to percentage revenue growth from 2021 to 2024. “Making the Inc. 5000 is always a remarkable achievement but earning a spot this year speaks volumes about a ... [Read More]
AI-based technologies driving customer satisfaction, JD Power study shows
Artificial intelligence is creeping into vehicles, and according to J.D. Power’s latest study, it’s helping drive customer satisfaction. The J.D. Power 2025 U.S. Tech Experience Index Study, in its 10th year, has added a smart vehicle category to evaluate seven ... [Read More]
