Longtime Bank of America exec joins Millennium as COO
Millennium Capital and Recovery Corp. named its new chief operating officer on Wednesday, selecting former Bank of America senior vice president Don Gordon for the role.
The provider of nationwide asset recovery management, skip-tracing and remarketing said Gordon will lead Millennium’s recovery operations, encompassing recovery performance, remarketing, vendor network, as well as leading Millennium’s skip-trace and locate-strategic development.
Gordon started his career in the Newark, Del., office of Bank of America in 1999 as a collector in consumer finance. He has held various associate and leadership positions in credit, consumer satisfaction, customer assistance and unsecured collections and recovery. He was a legal performance manager where he was responsible for the legal portfolio with an inventory of more than $5 billion.
In 2000-2001, Gordon was also a participant in the Bank of America management development program, which is designed to enhance the leadership skills of the participants through an intense 12-month rotation through all customer contact areas.
Gordon has also held prior positions responsible for control processes around auto recovery, legal, agency, outsourcing, debt buyers and debt management vendors.
“We are extremely pleased to welcome Don Gordon to the Millennium team. His direct experience in consumer finance and the nationwide recovery industry is immense and we are thrilled he will be managing our operations.” Millennium president Jeffrey Marsh said in a news release.
“The addition of Don Gordon is an enhancement to Millennium’s leadership team and exactly the type of proactive and strategic thinking our client partners and those with whom we are in the process of onboarding with are looking for from their preferred providers,” Marsh continued. “Auto captives and other Top 20 lenders’ expectations are high, and our commitment is to continue to meet and exceed those expectations.”
Gordon added, “I am extremely excited and grateful for the opportunity to start a new chapter of my career with Millennium. I look forward to learning more about the repossession business, while utilizing my 25 years of industry experience to continue leading this strong team to even more successes.”