As the organization gets set to host the North American Repossessors Summit this week in Orlando, Fla., the American Recovery Association (ARA) announced a partnership with Recovery Database Network (RDN).

According to a news release, RDN vice president John Sibbitt has accepted a seat on ARA’s technology committee to more effectively coordinate their combined undertakings that include the most important software issues affecting the more than 1,500 agents and vendors who rely on RDN’s systems.

ARA said it reached out to the membership and state organizations to identify the most critical issues affecting the greatest number of users, pare down the list to the top 10 and prioritize them. The committee then presented them to RDN to address.

“I’m excited to share that our relationship has already proven its worth, particularly with John’s aligned interest in increasing safety in the industry,” ARA technology committee chair Todd Case said in the news release.

“Working closely with John and his team, we plan to implement a unique process to better document violence and preserve pertinent case information by preventing the removal of this documentation during case reassignments and transfers,” Case continued.

Sibbitt shared his perspective in the news release, saying, “ARA has done a great job of shaping industry and making positive changes — moving the industry forward — and we’ve always had a great relationship with its members. So, we solicited ARA’s help to address software features that can be improved for the benefit of ARA’s members and the entire industry.”

RDN said it is working on these tickets and scheduling release dates.

“We challenged RDN to start/fix/release these top 10 software issues most important to our members. We’re actively working together to add or change features that are best for the industry,” ARA president Vaughn Clemmons said.