CARFAX Canada aims to make it easier for vehicle service providers to communicate with customers — and for customers to pay attention to what they’re saying. The provider of vehicle history reports has launched its Service Suite, an all-in-one customer ... [Read More]

HGreg is in the running for awards honoring innovations in technology and international investment. The Québec-based dealership group is among the finalists in both the TELUS Technological Innovation and EDC International Market Development categories of the 2025 Mercuriades Awards, organized ... [Read More]

There’s a new boss at Hyundai Auto Canada. Executive director of sales and digital strategy Steve Flamand has been promoted to president and CEO, overseeing the Hyundai and Genesis brands in Canada. The veteran Canadian automotive executive, who joined the ... [Read More]

Hyundai Auto Canada is killing it where selling certified pre-owned vehicles is concerned. Its CPO penetration rate this year is topping 50% and sales are strong. The reason, Hyundai Auto Canada manager of CPO and remarketing Charles Plewes told Auto Remarketing Canada, is the automaker’s Hyundai Promise Certified Pre-Owned program. “The dealers have really embraced it.” ... [Read More]

In an already chaotic year filled with questions and uncertainty, Canadian Black Book has a word of advice for dealers and the automotive industry at large. That word is “pivot.” In its 2025 Market Preview, CBB called it the “one ... [Read More]

There could be trouble brewing in the Canadian wholesale used-vehicle market. Canadian Black Book’s Used Vehicle Retention Index rose 0.9 points to 138.9 in February. It wasn’t the eye-opening 2.3-point jump of the previous month, and was still down 3.3% ... [Read More]

The other shoe is about to drop. A 25% tariff by the U.S. on Canadian imports, long threatened by President Donald Trump and paused a month ago, are scheduled to go into effect Tuesday. During a week of mixed messages, Trump on Thursday reaffirmed his intention to go ahead with tariffs on Canadian and Mexican goods when the pause expires. Which leaves Canada’s used-car industry wondering: What happens now? ... [Read More]

Stability reigns in the Canadian wholesale used-vehicle market. A least for now. While the threat of tariffs and a trade war with the U.S. loom on the horizon, the week ending Feb. 22 looked a lot like the previous few: ... [Read More]

Auto theft is declining in Canada, but the rate is still “unreasonably high,” according to Équité Association’s latest report. The 2024 Auto Theft Trend Report, released last week by the nonprofit organization supporting Canadian property and casualty insurers, showed auto ... [Read More]

Hyundai Auto Canada and its dealers have launched a major initiative to help kids with cancer. The automaker said it is in the final stages of registering Hyundai Hope on Wheels in Canada as a federal nonprofit entity. The organization ... [Read More]