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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Dilawri stores collecting donated gifts for Ronald McDonald House families

Tuesday, Nov. 25, 2025, 10:11 AM
Auto Remarketing Canada Staff
As the holiday season shifts into high gear, Canada’s largest dealership group is jumping on board with a nationwide initiative to support Ronald McDonald House. Through the Drive the Spirit of the Season campaign, Dilawri’s 84 Canadian dealerships in five ... [Read More]

AutoCanada shuffles executive leadership team following Antony’s departure

Friday, Nov. 14, 2025, 03:19 PM
Andrew Friedlander, Associate Editor
Now under new leadership, AutoCanada announced changes in its executive team as it “continues to strengthen its operational foundation and leadership bench.” All of the changes are effective immediately. The Edmonton-based dealership group has promoted Mikel Pestrak to interim president ... [Read More]

Sales slump continues at Canadian auto auctions

Thursday, Nov. 13, 2025, 04:43 PM
Auto Remarketing Canada Staff
The run of sagging sales at Canadian auto auctions continues. In its Market Insights report for the week ending Nov. 8, Canadian Black Book reported the sale rate for monitored auto auctions averaged 23.5%, with a range from 21% to ... [Read More]

F&I veteran Ashby joins Auto Shield as senior VP of operations

Thursday, Nov. 13, 2025, 10:14 AM
Auto Remarketing Canada Staff
Auto Shield has added longtime industry executive Scott Ashby as its new senior vice president of operations. The F&I provider for Canadian dealerships said Ashby will oversee “operational excellence, dealer relations and the continued evolution of ASC’s client concierge and ... [Read More]

Carfluent launches French translation capability for dealership websites

Thursday, Nov. 13, 2025, 09:23 AM
Auto Remarketing Canada Staff
Carfluent is ready to say bonjour to French-speaking car shoppers. The provider of artificial intelligence-powered Spanish-translated dealership websites has added French to its répertoire, announcing the expansion of its website translation capabilities to include French. In a news release, Carfluent ... [Read More]

Fitch shares consumer & economic expectations for 2026

paying bills
Tuesday, Nov. 11, 2025, 09:58 AM
Auto Remarketing Canada Staff
Last week, Fitch Ratings shared its outlook for what the Canadian economy might be like in 2026. While analysts didn’t use many positive adjectives in their forecast, they didn’t say a recession was coming. Fitch Ratings expects Canada’s consumer outlook ... [Read More]

Report: End of federal rebate a ‘turning point’ to mature Canadian EV market

Tenet partners with Point Predictive to weed fraud out of EV financing
Friday, Nov. 7, 2025, 10:51 AM
Auto Remarketing Canada Staff
Canada’s zero-emission vehicle rebate is gone. So now what? According to Canadian Black Book’s latest report, The Future of Electric Vehicles in Canada: Market Dynamics After the iZEV Rebate, the market for electric vehicles has taken a step back — ... [Read More]

Plummeting sale rates at Canadian auctions point to ‘tough 6 months ahead’

Thursday, Nov. 6, 2025, 10:57 AM
Andrew Friedlander, Associate Editor
At Canadian auto auctions, October ended with a thud. A sale at an auction was very much an exception last month, according to Canadian Black Book’s weekly Market Insights reports, as the average monitored auction sale rate plummeted below 30% ... [Read More]

OpenRoad’s new road leads to Ontario with acquisition of NewRoads dealerships

Thursday, Nov. 6, 2025, 10:53 AM
Auto Remarketing Canada Staff
OpenRoad Auto has turned on to a new road — one that leads to Ontario. The Richmond, B.C.-based dealership group announced it has acquired a majority share in NewRoads Automotive Group in what OpenRoad called a “strategic merger,” significantly expanding ... [Read More]

AutoTrader report: Canadian used-car market steadies, but uncertainty ahead

Tuesday, Nov. 4, 2025, 10:56 AM
Auto Remarketing Canada Staff
Three quarters through a year of uncertainty, the Canadian used-vehicle market has finally reached … well, OK, there’s still uncertainty. But according to the latest analysis from AutoTrader, the market is steadier than it’s been since the beginning of 2025. ... [Read More]
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