The News Media of the Pre-Owned Industry

Auto Remarketing AR Canada Subprime News BHPH Report Auto Fin Journal
EMAIL SIGNUP CMG PREMIUM LOGIN
X
Lenders, forwarders & agents discuss repo bottlenecks
Wednesday, Jan. 28, 2026, 07:16 PM
In another of the Used Car Week 2025 panel discussions focused on repossessions and recoveries, AutoSquared.ai co-founder Bahador Rahimi led a conversation that included lenders, forwarders and agents. The group exchanged ideas about how industry firms can smooth the bottlenecks ... Listen Here
Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here

Mazda teams with Medallia for customer engagement, experience efforts

shutterstock_1608377656
Tuesday, Nov. 3, 2020, 02:46 PM
Auto Remarketing Staff
Mazda Canada is turning to experience management company Medallia, utilizing several of its tools across its dealerships to help “understand customer sentiment,” the latter said in a news release late last month. “2020 represents our 100th year in business. This ... [Read More]

‘A much quieter and stable’ wholesale car market in Canada

line-cars
Thursday, Oct. 29, 2020, 02:18 PM
Auto Remarketing Canada Staff
Here’s a phrase you don’t often hear during 2020’s topsy-turvy automotive market: “much more even-tempered.” But alas, that’s how Canadian Black Book describes wholesale vehicle price trends at October’s end. There was a 0.03% dip in prices this past week ... [Read More]

CARFAX offers details on its continued Canadian growth

Carfax canada
Wednesday, Oct. 28, 2020, 08:08 PM
Auto Remarketing Canada staff
To accommodate its continuing growth in Canada, CARFAX said it will add hundreds of highly skilled jobs in the next few years. To house the expanding 230-plus person team, the company invested in a new 48,555-square-foot, state-of-the-art office space. The ... [Read More]

New app from Volvo Canada allows for remote service appointment pickup & drop-off

Volvo Valet
Tuesday, Oct. 27, 2020, 02:02 PM
Auto Remarketing Canada
Volvo Cars Canada said Monday it has launched an app-based pickup and drop-off service that allows Canadians to have their vehicles serviced and not leave their home or office. Through Volvo Valet, which is available on iOS and Android smartphone ... [Read More]

CBB used-vehicle retention index at highest-ever level

shutterstock_335581730 (2) (1)
Tuesday, Oct. 20, 2020, 01:58 PM
Auto Remarketing Canada Staff
The Canadian Black Book Used Vehicle Retention Index reached a record high last month, but perhaps even more telling, it has made up for the lost ground amid COVID-19. In a news release accompanying the index, Canadian Black Book said ... [Read More]

Carfuffle: App brings together consumers, vehicle services

Carfuffle
Wednesday, Oct. 14, 2020, 07:28 PM
Auto Remarketing Canada Staff
Carfuffle is a vehicle management app, and co-founder Dennis Lecos said the product  — which is a play on the word, “kerfuffle,” — “takes the confusion or commotion out of vehicle ownership.” The company says the app provides Canadian car ... [Read More]

LeaseCosts Canada tops 5,000 online vehicle listings for transfer

leasecosts for web
Wednesday, Oct. 14, 2020, 06:51 PM
Auto Remarketing Canada Staff
Despite the challenges created by the coronavirus pandemic, LeaseCosts Canada still is tracking toward reaching its goal of vehicles listed on its online auto leasing marketplace. Officials highlighted in a recent news release that the LeaseCosts Lease Takeover Network now ... [Read More]

OpenRoad opens new Hyundai store in Richmond

mtDBzJHA
Tuesday, Oct. 13, 2020, 01:57 PM
Auto Remarketing Canada Staff
OpenRoad Auto Group said last week it has opened what the group says is the largest new Hyundai dealership in Western Canada. OpenRoad Hyundai Richmond is a 33,000-square-foot dealership located at the Richmond Auto Mall and it replaces the group’s ... [Read More]

Mercedes-Benz Newmarket joins Zanchin group; ex-Mercedes Canada CEO to run store

MB
Tuesday, Oct. 13, 2020, 01:38 PM
Auto Remarketing Canada Staff
Zanchin Automotive Group has added Mercedes-Benz Newmarket, which will be led by former Mercedes-Benz Canada president Brian Fulton. Fulton, who held that Mercedes-Benz Canada CEO role from 2016 until July, will be Mercedes-Benz Newmarket’s managing partner. “Bringing all of the many ... [Read More]

Mercedes-Benz Canada posts 3 straight months of record CPO sales

shutterstock_1377678809_0_0_0_0_0 (1)
Monday, Oct. 12, 2020, 02:21 PM
Joe Overby, Senior Editor
In a positive sign for Canada’s used-car market, at least two automakers are reporting record certified pre-owned sales. Mercedes-Benz Canada, for example, had record CPO sales in July, August and September, the company said when reporting quarterly sales results. It ... [Read More]

Med Rec 1

MedRec 2

MedRec 3

Filmstrip

Digital Edition Ad

Offerings

X