LOS ANGELES -

An executive who began his professional career in the trenches at a dealership now is the vice president of business development of CarLabs.ai, an artificial intelligence-powered, conversational engagement platform designed to successfully implement and personalize sales and customer service via chat on social channels, websites, voice and other messaging channels.

Named to this post this past week was John Ruble as CarLabs’ said in a news release that company will benefit from Ruble’s formidable AI business development track record to expand its client base and bring value to new automotive partnerships using the CarLabs.ai platform. 

CarLabs highlighted that Ruble brings a strong pedigree in both automotive and AI to this role.

Prior to joining CarLabs.ai, Ruble held the position of vice president of strategic accounts at Conversica where he developed partnerships with dealer groups and OEMs.

Prior to Conversica, Ruble was with Shift Digital, where he gained diverse experience in the automotive industry in digital technology, lead management, chat integration, and overall digital UX management. In his previous roles, he helped define the optimum product-market match to help customers acquire the technology needed to achieve their targeted KPIs and business objectives.

Ruble began his career in Detroit and worked at a number of dealerships, which included a role as acting general manager for a Hyundai dealership.

CarLabs explained this experience provides Ruble with a rich understanding of the best application of digital marketing for the automotive industry and what it takes to succeed as a dealer in both variable and fixed operations.

“His experience and skills will support CarLabs partners in the auto industry to apply technology and enable personalized one-on-one conversations with car shoppers and owners; at the contextually relevant time, and across multiple messaging and conversational platforms throughout a customer’s car shopping and ownership journey,” the company said.

To learn more about the company, visit www.carlabs.ai.