Enterprise Car Sales & credit unions unite for more than $12B in originations
The robust fruit of Enterprise Car Sales working with credit unions for four decades recently reached a major milestone
The division of Enterprise Rent-A-Car announced that week that it has generated more than $12 billion in total origination volume for its credit union partners during the past 40 years.
Executives highlighted in a news release that the announcement underscores the importance of the enduring relationships Enterprise has established with more than 1,000 credit unions nationwide.
“The work we do in partnership with credit unions represents a significant aspect of our business,” said Mike Bystrom, vice president at Enterprise Car Sales. “We’re grateful for the relationships we’ve forged over the years and look forward to continuing to work alongside our credit union partners to help them grow their used-car portfolios.”
With more than 147 dealership locations nationwide, Enterprise Car Sales said that it specializes in offering competitive, transparent pricing on a wide selection of high-quality inventory of vehicles 3 years old or newer.
As Enterprise Car Sales continues to expand into new markets, Bystrom noted that this growth is due in part to the brand’s laser focus on providing exceptional customer service — an attribute it shares with its credit union partners.
“Our longstanding relationship with Enterprise Car Sales is an additional benefit of being a Golden 1 member that offers immense value,” said Reva Rao, senior vice president of consumer lending at Golden 1 Credit Union.
“Golden 1 is committed to providing convenience and exceptional service to our members, and our partnership with Enterprise is one we can trust to do the same,” Rao continued.
The retailer is striving toward the next $12 billion in credit union originations, too.
Enterprise Car Sales recently announced the completion of its nationwide rollout of the Accelerated Customer Experience (ACE) digital platform.
This new in-dealership technology solution, coupled with the launch of “Start My Purchase” functionality on the Enterprise Car Sales website, has enabled customers to complete their purchases as quickly as they’d like.
What’s more, Enterprise Car Sales indicated that buyers now have the flexibility to start their purchase from home (with delivery, where available) or complete their entire purchase inside a dealership location.
Many customers are now able to complete their purchase in 45 minutes or less and some in as little as 15 minutes, according to Bystrom.
“We’ve invested in technology that makes the car-buying process as flexible, easy and transparent as possible for our customers,” Bystrom said. “And we’ll continue to listen to our customers and employees as we look for innovative new ways to meet their evolving expectations.”
Furthermore, to provide drivers with greater peace of mind, Enterprise Car Sales has also introduced its Complete Clean Pledge — a promise to go above and beyond Enterprise’s already rigorous cleaning protocols, including the use of a disinfectant to sanitize more than 20 high-touch points after every test drive and before the customer takes possession of their vehicle.