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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

defi SOLUTIONS, Experian collaborate for more robust underwriting

defi SOLUTIONS and experian for web
Wednesday, Sep. 16, 2020, 03:03 PM
Auto Fin Journal Staff
To borrow a term from one of its promotional campaigns, auto-finance underwriting is getting a boost via a new collaboration involving Experian and defi SOLUTIONS. The firms recently announced that defi SOLUTIONS has teamed with Experian to bring Experian’s Premier ... [Read More]

Alfa compiles second whitepaper highlighting AI capabilities

afla screenshot for web
Wednesday, Sep. 16, 2020, 02:54 PM
Auto Fin Journal Staff
Alfa acknowledged that some auto-finance companies still have questions about what artificial intelligence can do for their operation. To offer some potential answers, the provider of Alfa Systems, a technology platform for equipment and auto-finance companies, recently released its second ... [Read More]

COMMENTARY: Amber light for AI and how finance companies should proceed with caution

genpact commentary for web
Monday, Sep. 14, 2020, 02:16 PM
Enrico Dallavecchia and Niraj Juneja, Genpact
Artificial intelligence (AI). In recent years, it has been touted as the future of nearly every industry. It is certainly the future of auto finance. In fact, it has already begun to transform several of the sector's key processes, such ... [Read More]

CRIF Select lands partnerships with AFG & PenFed

crif partners for web
Monday, Sep. 14, 2020, 02:12 PM
Auto Fin Journal Staff
CRIF Select recently finalized relationships with Pentagon Federal Credit Union (PenFed) and Auto Financial Group (AFG). CRIF Select reached an agreement for an exclusive indirect financing partnership with PenFed Credit Union, which is headquartered in Tysons, Va., with more than $26 ... [Read More]

Darwin, Safeguard preferred provider partnership to benefit Audi & VW dealers

2020 VW tiguan for web
Wednesday, Sep. 9, 2020, 03:41 PM
Auto Fin Journal Staff
Volkswagen and Audi dealers that use Darwin Automotive’s digital F&I offerings potentially have some extra incentives to leverage. This week, the  F&I software provider announced that through its preferred provider relationship with Safe-Guard Products International, Volkswagen and Audi dealers offering ... [Read More]

2020 Women in Auto Finance honorees

WomenInAutoFinance-01
Wednesday, Sep. 9, 2020, 03:39 PM
Auto Fin Journal Staff
After receiving a significant volume of nominations this summer, Cherokee Media Group on Wednesday announced the third collection of honorees included in Women in Auto Finance, presented by American Recovery Service. This industry award program is part of the initiatives ... [Read More]

Westlake Financial broadens leasing segment

leasing stock pic
Friday, Sep. 4, 2020, 01:43 PM
Auto Fin Journal Staff
Westlake Financial is deepening its presence in vehicle leasing, expanding upon that market segment it entered via an acquisition three years ago. This week, Westlake rolled out its own lease program with franchised dealers in California and Arizona while looking ... [Read More]

PODCAST: What dealers & finance companies need from one another in COVID-19 world

podcast image
Friday, Sep. 4, 2020, 01:41 PM
Auto Fin Journal Staff
The interaction with dealerships and finance companies is likely intense as ever, especially considering how much happens online nowadays because of the coronavirus pandemic. How have dealership needs of finance companies adjusted? How have what finance companies need from dealers ... [Read More]

New VP of customer success at Digital Motors

Edmonds
Thursday, Sep. 3, 2020, 07:05 PM
Auto Fin Journal Staff
Automotive industry veteran Paul Edmonds has joined digital sales platform Digital Motors as vice president of customer success, leading the company’s sales and service teams. Edmonds’ more than 15 years of digital dealer operations and software sales experience include leadership ... [Read More]

Tresl launches digital platform for retailing fleet vehicles

tresl car sales for web
Wednesday, Sep. 2, 2020, 04:09 PM
Auto Fin Journal Staff
After announcing its new name and branding back in May, Tresl recently launched its newest offering to augment its menu of services that include auto refinancing, lease purchases and off-fleet purchases. The company described Tresl Car Sales as an innovative ... [Read More]
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