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Jessica Gonzalez of InformedIQ on growing ‘AI and fraud fatigue’
Wednesday, Mar. 11, 2026, 04:17 PM
Jessica Gonzalez, vice president of customer success and general manager of automotive at InformedIQ, appeared again on the Auto Remarketing Podcast to describe growing “AI and fraud fatigue” and other topics connected with auto finance. Listen Here
Carleton’s Tim Yalich on how critical accurate payment information is to today’s car shoppers
Tuesday, Mar. 10, 2026, 02:48 PM
Tim Yalich, who now is vice president of business development for Carleton, returned for an appearance on the Auto Remarketing Podcast. Yalich explained how much more crucial accurate payment information is to today’s car shoppers in an environment with some ... Listen Here
Widewail CEO Cuyler Owens
Monday, Mar. 9, 2026, 08:09 PM
Cuyler Owens is CEO of Widewail, a reputation and customer experience platform for the auto industry Cuyler joined Widewail as CEO in December, following nearly three years as chief revenue officer of TrustRadius, and time with Dell, Vmware and Dealerware. ... Listen Here

EXCLUSIVE: DriveTime Responds to $8M Fine From CFPB

DT Lease Fleet for BHPH
Thursday, Nov. 20, 2014, 03:33 PM
Nick Zulovich, Editor
The Consumer Financial Protection Bureau made its first enforcement action in the buy-here, pay-here space and handed out an $8 million penalty against one of the largest operations in the business — DriveTime Automotive Group. CFPB officials said late Wednesday ... [Read More]

PassTime Device Helps Authorities Arrest Suspect in High-Profile Abduction

news
Friday, Nov. 7, 2014, 02:34 PM
BHPH Report Staff
PassTime now has a stronger argument about the potential benefits of its GPS devices beyond the payment-increasing potential for buy-here, pay-here dealers and finance companies. A Philadelphia woman, whose abduction was caught on tape, has been rescued — and her ... [Read More]

DriveTime Enters Washington DC Market with Newest Store

capitol hill for spn story
Friday, Oct. 31, 2014, 01:39 PM
BHPH Report Staff
As the company continues to ramp up its Cancel Anytime lease program that allows a vehicle return without consequence should personal financial problems arise, DriveTime ventured near Capitol Hill for its next store opening, unveiling a first location in the ... [Read More]

Tax Max Offers Calm Response as IRS Warns of Refund Delays

John Koskinen for BHPH Report
Monday, Oct. 27, 2014, 04:38 PM
Nick Zulovich, Editor
The Internal Revenue Service recently issued a strong warning to Congress about the potential for tax refund delays unless lawmakers make decisions in an orderly fashion. Despite the dire tone the IRS took, Chip Wiley — the corporate trainer and ... [Read More]

AutoTrader.com Brings Compliance Guidance Into Buy-Here, Pay-Here Center

hand shaking 2
Friday, Oct. 17, 2014, 08:55 PM
Nick Zulovich, Editor
Get compliant and stay compliant. It’s the regulatory chorus buy-here, pay-here operators have seen and heard if they’ve read any previous issues of BHPH Report, attended an industry event or traded war stories with fellow dealers. The managers of AutoTrader.com’s ... [Read More]

DriveTime Gaining Momentum With Leasing Program

DT Lease Fleet for BHPH
Friday, Oct. 17, 2014, 08:49 PM
Nick Zulovich, Editor
New-vehicle leasing is rising to record levels. Experian Automotive pegged it at 25.6 percent of all new-model transactions in the second quarter. Granted, the typical customer who comes to a DriveTime Automotive dealership — or many buy-here, pay-here stores for ... [Read More]

J.D. Byrider Store Network Stands At 161 With 77 More Prospects In The Pipeline

JD Byrider for BHPH
Friday, Oct. 17, 2014, 08:45 PM
Nick Zulovich, Editor
Pick a positive area for growth, and J.D. Byrider vice president of franchise sales Jack Humbert will tell you it’s on an upward trajectory. Late this summer, the company added three executives to its franchising team at its corporate headquarters. ... [Read More]

Sims: Royal Flush — 5 Lessons Learned From The ACE Cash Express Consent Order

gavel 2
Friday, Oct. 17, 2014, 08:40 PM
H. Blake Sims, Hudson Cook
In the song, “The Gambler,” Kenny Rogers sang these words:  “So if you don’t mind me sayin’ I can see you’re out of aces. For a taste of your whiskey, I’ll give you some advice.”  Now I don’t know much ... [Read More]

Daughtry: Fall Is Great For Reflecting On Your Business

shutterstock_162848774
Friday, Oct. 17, 2014, 08:37 PM
Gene Daughtry, PLS Financial
Hey everybody – it’s October again. I hope your September wasn’t too slow. School has started. Little Johnny or Janie headed off, and money is being pulled out of the market by new clothes, sports uniforms, pictures and fund raisers. ... [Read More]

Sierk: The Path To Consumer Complaint Success

devices 3
Friday, Oct. 17, 2014, 08:32 PM
Dave Sierk, CARcomply.com
Most of us have spent time over our careers avoiding complaints. We have come into the office in the morning hoping there were no hot issues on our desk, and that the phone would not start ringing immediately. We might ... [Read More]

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