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Robert Guerrero of ClaimBuyout on inventory opportunities for dealers via repairable vehicles
Tuesday, Jan. 13, 2026, 07:19 PM
Robert Guerrero spent nearly 14 years as an executive with Insurance Auto Auctions, so he understands the complexities of damaged vehicles, distraught owners, auto insurers and repair shops. Now as the president and co-founder of ClaimBuyout, Guerrero explained how damaged ... Listen Here
Protecting yourself when it comes to vehicle transport with Autosled VP Sam Goldenberg
Monday, Jan. 12, 2026, 05:16 PM
Imagine being a dealer and the vehicle you expected to be transported to your store isn’t on the hauler behind your showroom. And no one knows where the vehicle is. To help avoid the unfortunate situation, Autosled vice president of ... Listen Here
The hidden costs of getting paid with Dealer Pay CEO Julie Douglas
Monday, Jan. 12, 2026, 04:39 PM
As payment technologies evolve, so do the risks. Dealers are increasingly targeted by sophisticated fraud schemes, and compliance requirements are tightening. Dealer Pay CEO Julie Douglas recapped the current environment on the Live Stage presented by SYCN Auto Logistics during ... Listen Here

CFPB Forecast: 4 Dealer Areas Where Bureau Might Focus

Rick Hackett at Innovate for BHPH
Wednesday, Sep. 24, 2014, 05:00 PM
BHPH Report Staff
Rick Hackett, former assistant director at the Consumer Financial Protection Bureau and current partner at Hudson Cook, told the crowd of more than 600 attendees at AutoStar Solutions’ seventh annual Innovate conference the four areas of auto lending he believes ... [Read More]

Dobbins Opens Innovate Conference with Advice on Avoiding BHPH ‘Landmines’

Allen Dobbins for BHPH
Tuesday, Sep. 23, 2014, 02:17 PM
BHPH Report Staff
As AutoStar Solutions opened its seventh annual Innovate conference on Monday by highlighting six of the top new capabilities of its new DMS — Fusion 2 or F2 — president and chief executive officer Allen Dobbins explained how buy-here, pay-here ... [Read More]

Suggestions to Keep Complaints From Creating Problems

desk phone
Tuesday, Sep. 23, 2014, 02:10 PM
Nick Zulovich, Editor
Thanks to the power of the Internet and regulatory zeal for them, consumer complaints boast a shelf life that’s more on par with red wine than red roses. Disagree? Consider this story Terry O’Loughlin shared earlier this year. O’Loughlin, now ... [Read More]

AutoTrader.com Highlights Latest Enhancement to Tool

AutoTrader art for bhph
Tuesday, Sep. 23, 2014, 02:07 PM
Nick Zulovich, Editor
AutoTrader.com’s Buy-Here, Pay-Here Center rolled out to the market a little more than three months ago. In that span, site officials highlighted four significant improvements that already have been unveiled as now more than 500 BHPH dealers nationwide are leveraging ... [Read More]

Hudson Cook: Credit Bureau Furnishing Path to Better Credit for Consumers or a Pitfall for Furnishers?

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Tuesday, Sep. 23, 2014, 02:03 PM
Anne Fortney and Allen Denson, Hudson Cook
We’ve all seen the ads that say, “We’ll help you get better credit by reporting your on-time payments to the credit bureaus.” These ads may accurately tout your customers’ advantage when you furnish their payment histories to the credit bureaus. ... [Read More]

Shilson: Why the Old BHPH Ways Do Not Work Like They Used To

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Tuesday, Sep. 23, 2014, 02:01 PM
Ken Shilson, NABD & Subprime Analytics
I frequently receive phone calls from buy-here, pay-here operators who complain that the deep subprime auto market has changed. Reasons cited are: 1. More competition 2. Customers are more selective about the vehicles they want to buy. 3. Operating and ... [Read More]

Daughtry: Why Compliance Is Not Just For The Big Boys Anymore

book stack 1
Tuesday, Sep. 23, 2014, 01:58 PM
Gene Daughtry, PLS Financial
Compliance is no longer something you can ignore. I know you have heard this over and over for a couple of years now.  You may believe you are a small operation and they won’t pay attention to you. Keep telling ... [Read More]

Rable: Seeing the Light and Surveying the Alternative Data Landscape

expensive
Tuesday, Sep. 23, 2014, 01:56 PM
Greg Rable, FactorTrust
I just heard an old Korean saying that simply states, “It is dark under a lamp.” The concept — that a lamp illuminates everything out in front of it but can’t shed light on what lies just beneath — helps ... [Read More]

Atcheson: How Newsletters Can Increase Referrals, Payments & Customer Loyalty

newspaper 2
Tuesday, Sep. 23, 2014, 01:54 PM
Kenny Atcheson, Dealer Profit Pros
When you read the headline of this article you may have felt some doubt. What could possibly offer all of the benefits mentioned? They are not even in the same category. It may not be anything you have ever thought ... [Read More]

10-Step Plan to Avoid Regulatory Actions

gavel 2
Monday, Sep. 15, 2014, 06:29 PM
BHPH Report Staff
AutoStar Solutions chief legal officer Steve Levine gathered with three other bright auto industry regulatory experts to compile 10 separate strategies buy-here, pay-here dealers can implement to avoid actions from agencies such as the Consumer Financial Protection Bureau and Federal ... [Read More]
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