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Used Car Week Hall of Fame honoree Jared Kalfus of Black Book
We finish our series featuring the 2026 Used Car Week Hall of Fame honorees with a conversation featuring Black Book president Jared Kalfus. Kalfus describes what it takes to be successful in sales and why face-to-face conversations are still vitally ... Listen Here
SPONSORED EPISODE: Prospects for more auto refinancing with Gravity Lending
In this special sponsored episode of the Auto Remarketing Podcast brought to you by Allied Solutions, we turn our attention to auto refinancing. Brad Paxman oversees 90 lender relationships for Gravity Lending, which is an auto refinance and fintech company ... Listen Here
Used Car Week Hall of Fame: Bob McConkey of McConkey Auction Group
Next up on our series featuring the 2026 Used Car Week Hall of Fame honorees is a conversation with Bob McConkey, president and CEO of the McConkey Auction Group. McConkey, along with MAG chief operating officer David Pendergraft and DAA ... Listen Here

COMMENTARY: The dealership video problem nobody is talking about

Terry MacCauley, Big Time Advertising + Marketing
Scroll through any dealer’s social feed right now, and you will find it. A salesperson sitting at a desk. A trending audio clip is playing in the background. An overlay that reads something like “POV: When a customer asks about ... [Read More]

Half of the 48 education sessions at NIADA Convention to be led by dealers

Nick Zulovich
Dealers often want to hear from other operators about what works and what doesn’t when selling cars and maintaining revenue. The National Independent Automobile Dealers Association certainly took that approach when assembling the education agenda for its annual convention, which ... [Read More]

COMMENTARY: ‘This ain’t no party, this ain’t no disco, this ain’t no fooling around’

Steve Levine, Ignite Consulting Partners
Regular readers of my content know I often turn to classic rock lyrics to make an important point. This tip title is taken from the Talking Heads song “Life During Wartime,” which examines survival in a post-apocalyptic, high surveillance environment. ... [Read More]

PODCAST: Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year

BHPH Report Staff
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... [Read More]

National Lenders hires director of client success, regional VP of sales

BHPH Report Staff
National Lenders General Agency expanded its leadership team again this week. The provider of collateral protection insurance (CPI) and F&I insurance solutions as well as risk management for automotive dealers and lenders appointed Hess Nur as director of client success ... [Read More]

Dealers cheer how valuable 2026 BHPH United Summit was

BHPH Report Staff
Organizers of the fifth annual BHPH United Summit highlighted positive feedback from five dealers who attended the three-day conference at Caesars Palace in Las Vegas late last month. A defining element of this year’s event was the continued evolution of ... [Read More]

AutoZone finishes three-year migration with Google Cloud

BHPH Report Staff
A retailer some buy-here, pay-here operators sometimes use to acquire parts for the service drive and reconditioning efforts is now in the cloud. AutoZone and Google Cloud recently announced a strategic expansion of their partnership. AutoZone recently completed a full-stack ... [Read More]

NIADA highlights board candidates, expo hall for upcoming convention

BHPH Report Staff
The National Independent Automobile Dealers Association recently revealed candidates for its 2026-2027 board of directors. The group originated from an open call seeking applications from interested members. Then a nominating committee, led by the board chairman, used specific criteria outlined ... [Read More]

COMMENTARY: Why reconditioning is the most important investment BHPH dealers can make

Omnique & Reaves: Simpler Recon for Independents
Tiger Okeley, Oak Motors
The current Middle East conflict is creating ripples that are already squeezing the average buy-here, pay-here customer. Fuel prices nationwide have jumped dramatically over the last several weeks, and most customers don’t have extra room in their budgets to absorb ... [Read More]

Car-Mart reiterates 3 priorities after closing 42 more stores

BHPH Report Staff
Last Tuesday marked the end of the road at another 42 buy-here, pay-here dealerships operated by America’s Car-Mart. Car-Mart president and chief executive officer Doug Campbell explained in a letter to shareholders that the company shuttered 31% of its store ... [Read More]

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