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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Tricolor and Ganas leverage WhatsApp integration to reach Hispanic car shoppers

whatsapp pic for web
Tuesday, Jul. 30, 2019, 02:44 PM
BHPH Report Staff
The Tricolor Auto Group in Texas and the Ganas Auto Group in California are again using technology to reach potential Hispanic customers. LivePerson Automotive, a division of global conversational commerce solutions provider LivePerson, recently launched its first WhatsApp implementation for ... [Read More]

Auto Care Association reveals board members, growth of Capitol Hill organization

capitol hill
Thursday, Jul. 18, 2019, 03:28 PM
BHPH Report Staff
As its Capitol Hill organization reached a new threshold of participating federal lawmakers, the Auto Care Association recently announced the elected members of its board of directors for 2019-2020. This board is effective as of July 1. The members of ... [Read More]

NIADA unveils compliance management system with ComplyNet

compliance pic
Friday, Jul. 12, 2019, 04:26 PM
BHPH Report Staff
The National Independent Automobile Dealers Association is looking to give members all the resources they need to be compliant with the state and federal regulations that oversee their retail and financing operations. As a result, NIADA recently formed a strategic ... [Read More]

Family pleads guilty for using Texas BHPH dealership to launder gambling proceeds

money-stack
Thursday, Jul. 11, 2019, 02:36 PM
BHPH Report Staff
The Justice Department received guilty pleas from an east Texas buy-here, pay-here dealer, his wife and son in connection with a scheme to use the dealership as a cog in an illegal gambling machine that lasted more than 30 years. ... [Read More]

Bankruptcy filings remain steady through first half of 2019

bankruptcy 2
Thursday, Jul. 11, 2019, 02:34 PM
BHPH Report Staff
While many economic and auto-finance metrics moved up or down during the first half of 2019, the American Bankruptcy Institute discovered total bankruptcy filings were not among those trends. According to data collected by Epiq Systems, ABI reported that total ... [Read More]

DealerSocket’s plan to create ‘buy-here, pay-anywhere’ operations

Sejal Pietrzak_1
Tuesday, Jul. 2, 2019, 03:34 PM
BHPH Report Staff
DealerSocket is looking to help buy-here, pay-here dealerships improve one of the most important parts of their business — the “pay” segment. This week, DealerSocket rolled out several major enhancements designed to seamlessly integrate and simplify workflows related to the ... [Read More]

Economic impact of GPS outage could approach $1B daily

IT picture
Thursday, Jun. 27, 2019, 02:44 PM
BHPH Report Staff
Oftentimes, one of the sharpest tools in a buy-here, pay-here dealership’s arsenal is using GPS devices to track their collateral in an effort to maintain contact with customers or begin the repossession process. But what if GPS suddenly became unavailable ... [Read More]

Byrider taps SiriusXM connected vehicle services

person on phone near cars
Thursday, Jun. 20, 2019, 04:28 PM
BHPH Report Staff
Byrider is continuing to make moves on the heels of its major rebranding initiative. The network of buy-here, pay-here stores this week announced a partnership with Automatic Labs, a SiriusXM company that looks to bring the power of connectivity to ... [Read More]

PODCAST: Why cloud computing could help your dealership

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Wednesday, Jun. 19, 2019, 09:17 PM
BHPH Report Staff
Operators might have some knowledge about cloud computing, but Selly Automotive founder and chief executive officer Zach Klempf went into great detail about what this technology can do for dealerships, especially independent stores looking to keep costs under control. Klempf ... [Read More]

Spireon launches availability of GoldStar Connect in Spanish

headlight
Tuesday, Jun. 18, 2019, 03:19 PM
BHPH Report Staff
Spireon is diversifying its product offering. On Tuesday during the National Independent Automobile Dealers Association’s 2019 Expo and Convention, Spireon announced that its GoldStar Connect solution is now available in Spanish. The GoldStar Connect app can offer buy-here, pay-here dealers ... [Read More]

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