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Automotive Intelligence Award Honoree: Jessica Caldwell of Edmunds
Wednesday, Mar. 4, 2026, 09:18 PM
Our conversations with the 2026 Automotive Intelligence Award winners begin with Jessica Caldwell, who is head of insights at Edmunds. Caldwell talks with Auto Remarketing senior editor Joe Overby about her journey going from working at automakers on the product ... Listen Here
NCM & WOCAN Spotlight Emerging Dealership Leader
Wednesday, Mar. 4, 2026, 07:35 PM
Ashley Cavazos, who is president of the Women of Color Automotive Network and a consultant, instructor and 20 group moderator at NCM Associates, joins the show, along with Colby Sturdivant, new-car manager at Freedom Honda Sumter in South Carolina. WOCAN ... Listen Here
Auto finance’s digital transformation still ongoing despite pullback in Q4 car sales
Wednesday, Mar. 4, 2026, 05:41 PM
Matt Babcock, who oversees digital lending product strategy for Wolters Kluwer, reviewed the Q4 Auto Finance Digital Transformation Index as well as discussed what could happen digitally this year. Listen Here

5 elements of J.D. Byrider’s rebranding initiative

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Tuesday, Jun. 4, 2019, 03:26 PM
BHPH Report Staff
One of the most successful and well-known operations ever to operate in the buy-here, pay-here dealership segment is changing its name. According to a news release distributed on Tuesday, J.D. Byrider announced a major rebranding, officially changing its name to ... [Read More]

Pennsylvania AG takes 2 actions involving independent dealers

latest news
Tuesday, May. 28, 2019, 05:08 PM
BHPH Report Staff
It’s been a busy May for Pennsylvania attorney general Josh Shapiro as his office made two moves involving independent dealerships in the Keystone State. Earlier this month, Shapiro reached a settlement approaching $51,000 with a dealership in Mechanicsburg, Pa., involving ... [Read More]

Unique conference approach works well for Ignite Consulting Partners

ignite confernece picture
Tuesday, May. 21, 2019, 03:24 PM
BHPH Report Staff
Typically, conference organizers set an agenda ahead of time, but Ignite Consulting Partners tried a different approach and enjoyed great success with its first compliance-training event. Last week, the firm hosted its inaugural Compliance Unleashed Conference for independent dealers and ... [Read More]

NADA cautions dealerships about Consumer Review Fairness Act

survey
Tuesday, May. 21, 2019, 02:51 PM
BHPH Report Staff
It’s a scenario pretty common to buy-here, pay-here dealerships. Store management tries to satisfy a dispute with an unhappy customer, but that individual turns to the internet to vent — and perhaps badmouth — about the dealer and its personnel. ... [Read More]

Wells Fargo small business owner survey reflects optimism, confidence in economy

growth chart with man
Thursday, May. 9, 2019, 03:13 PM
BHPH Report Staff
Optimism among small business owners — which certainly can include independent and buy-here, pay-here dealerships — is strong, according to the latest quarterly Wells Fargo/Gallup Small Business Index based on a survey conducted during the first five days of April. ... [Read More]

Q2 opens with bankruptcy uptick

bankruptcy 2
Tuesday, May. 7, 2019, 02:14 PM
BHPH Report Staff
The second quarter began with a rise in bankruptcy filings. According to data provided by Epiq Systems, the American Bankruptcy Institute (ABI) reported on Monday that total U.S. bankruptcy filings increased in April by 2% year-over-year. Officials tabulated that bankruptcy ... [Read More]

How ride-sharing programs can make dealers ‘look like heroes’

uber and lyft for web_1
Thursday, May. 2, 2019, 02:20 PM
Nick Zulovich, Senior Editor
For years, independent and buy-here, pay-here dealerships did business with customers who might work multiple jobs or use their income tax return as funds to put toward a down payment. New ways are arriving for those operators to still do ... [Read More]

Tricolor adds veteran Equifax executive to board of directors

executive boardroom
Tuesday, Apr. 30, 2019, 02:59 PM
BHPH Report Staff
Tricolor is looking to a high-level Equifax executive to provide guidance and leadership. The used-vehicle retailer focusing on the integrated sale and financing of vehicles to Hispanic consumers on Tuesday announced the addition of veteran Equifax and financial services executive ... [Read More]

AGORA adds 2 seasoned executives to management team

new hire 2
Wednesday, Apr. 24, 2019, 03:26 PM
BHPH Report Staff
AGORA bolstered its executive team this week with a pair of new additions. The Texas-based provider of technology solutions for the financial services industry announced Jim Bass has joined the management team as the senior vice president of finance and Zach ... [Read More]

Textmaxx Pro wins tech competition at Digital Dealer 26

Leedom award for web
Tuesday, Apr. 23, 2019, 02:32 PM
BHPH Report Staff
Textmaxx Pro chief executive officer Chris Leedom told Tech Tank competition audience members during the 2019 Digital Dealer 26 Conference and Expo that 88 percent of all business calls go unanswered on the first try. Evidently that circumstance was well ... [Read More]

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