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This Month's Focus

Artificial Intelligence
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Bain Survey: Few Companies Ready for Sustainability Rules (24%) Building on three-year partnership, Bain invests in OpenAI Deployment Company
Wednesday, May. 13, 2026, 12:13 PM
Bain & Company today announced an investment in the Deployment Company, a new venture launched by OpenAI with 19 global partners. According to a news release, the OpenAI Deployment Company is built to help businesses deploy artificial intelligence across their ... Read More
EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Spireon launches availability of GoldStar Connect in Spanish

headlight
Tuesday, Jun. 18, 2019, 03:19 PM
BHPH Report Staff
Spireon is diversifying its product offering. On Tuesday during the National Independent Automobile Dealers Association’s 2019 Expo and Convention, Spireon announced that its GoldStar Connect solution is now available in Spanish. The GoldStar Connect app can offer buy-here, pay-here dealers ... [Read More]

PassTime rolls out AT&T connectivity

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Tuesday, Jun. 18, 2019, 03:18 PM
BHPH Report Staff
PassTime is now literally connected to AT&T. PassTime announced this week that it will add connectivity from AT&T’s LTE-M network to its family of GPS products and solutions for automotive asset management services. Company leaders insisted this development will enhance ... [Read More]

OfferUp rolls out auto platform to NIADA members

offerup auto for website
Tuesday, Jun. 11, 2019, 03:35 PM
BHPH Report Staff
National Independent Automobile Dealers Association members now have another online outlet to reach potential vehicle buyers who might already have used this particular platform to find shoes, furniture or other goods. OfferUp, one of the largest mobile marketplaces in the ... [Read More]

NIADA sees bright future for members and organization as annual convention arrives

Steve Jordan for BHPH
Monday, Jun. 10, 2019, 02:56 PM
Nick Zulovich, Senior Editor
The exuberance in Steve Jordan’s voice is as apparent as a full-size truck that’s been enhanced with a lift kit, upgraded tires and sharp wheels. The chief executive officer of the National Independent Automobile Dealers Association emphasized his enthusiasm not ... [Read More]

5 elements of J.D. Byrider’s rebranding initiative

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Tuesday, Jun. 4, 2019, 03:26 PM
BHPH Report Staff
One of the most successful and well-known operations ever to operate in the buy-here, pay-here dealership segment is changing its name. According to a news release distributed on Tuesday, J.D. Byrider announced a major rebranding, officially changing its name to ... [Read More]

Pennsylvania AG takes 2 actions involving independent dealers

latest news
Tuesday, May. 28, 2019, 05:08 PM
BHPH Report Staff
It’s been a busy May for Pennsylvania attorney general Josh Shapiro as his office made two moves involving independent dealerships in the Keystone State. Earlier this month, Shapiro reached a settlement approaching $51,000 with a dealership in Mechanicsburg, Pa., involving ... [Read More]

Unique conference approach works well for Ignite Consulting Partners

ignite confernece picture
Tuesday, May. 21, 2019, 03:24 PM
BHPH Report Staff
Typically, conference organizers set an agenda ahead of time, but Ignite Consulting Partners tried a different approach and enjoyed great success with its first compliance-training event. Last week, the firm hosted its inaugural Compliance Unleashed Conference for independent dealers and ... [Read More]

NADA cautions dealerships about Consumer Review Fairness Act

survey
Tuesday, May. 21, 2019, 02:51 PM
BHPH Report Staff
It’s a scenario pretty common to buy-here, pay-here dealerships. Store management tries to satisfy a dispute with an unhappy customer, but that individual turns to the internet to vent — and perhaps badmouth — about the dealer and its personnel. ... [Read More]

Wells Fargo small business owner survey reflects optimism, confidence in economy

growth chart with man
Thursday, May. 9, 2019, 03:13 PM
BHPH Report Staff
Optimism among small business owners — which certainly can include independent and buy-here, pay-here dealerships — is strong, according to the latest quarterly Wells Fargo/Gallup Small Business Index based on a survey conducted during the first five days of April. ... [Read More]

Q2 opens with bankruptcy uptick

bankruptcy 2
Tuesday, May. 7, 2019, 02:14 PM
BHPH Report Staff
The second quarter began with a rise in bankruptcy filings. According to data provided by Epiq Systems, the American Bankruptcy Institute (ABI) reported on Monday that total U.S. bankruptcy filings increased in April by 2% year-over-year. Officials tabulated that bankruptcy ... [Read More]

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