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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

IRS opens on time, reiterates dates for refund disbursement

tax refund image
Tuesday, Jan. 29, 2019, 03:31 PM
BHPH Report Staff
Now that the government shutdown has been halted until at least Feb. 15, the Internal Revenue Service announced on Monday that it successfully opened the 2019 tax-filing season as the agency started accepting and processing federal tax returns for tax ... [Read More]

NIADA brings on Home Loan Investment Bank as National Corporate Partner

auto financing
Tuesday, Jan. 29, 2019, 03:29 PM
BHPH Report Staff
A financial services organization already with a long-standing relationship with NIADA recently expanded the partnership. Home Loan Investment Bank, whose auto finance division offers a Preferred Dealer Referral Program to independent dealers throughout the country, has joined with the National ... [Read More]

NextGear Capital’s streamlined auditing process now nationwide

computers and business
Tuesday, Jan. 15, 2019, 06:27 PM
BHPH Report Staff
NextGear Capital has rolled out its new Self Reconciliation feature nationally, available through the Account Portal. The company says the Self Reconciliation functionality simplifies the necessary floorplan auditing process. In releasing the feature, NextGear noted it will help dealers who ... [Read More]

Total annual bankruptcy filings dip for 9th consecutive year

bankruptcy 2
Thursday, Jan. 10, 2019, 03:38 PM
BHPH Report Staff
The American Bankruptcy Institute highlighted that total filings in 2018 represented a decrease for the ninth year in a row. According to data provided by Epiq Systems, total bankruptcy filings in 2018 dropped 2 percent year-over-year. Filings fell from 766,761 ... [Read More]

PODCAST: AFC president Jim Money

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Thursday, Jan. 10, 2019, 02:24 PM
BHPH Report Staff
Automotive Finance Corp. president Jim Money shared a conversation with Nick during Used Car Week 2018 to discuss trends involving dealership floor planning and other commercial lending that helps stores thrive. Money also touched on how actions by the Federal ... [Read More]

IRS confirms tax refund plan despite government shutdown

tax refund image
Tuesday, Jan. 8, 2019, 04:58 PM
BHPH Report Staff
Buy-here, pay-here dealers who already delivered vehicles based on expected federal tax refunds likely let out a collective sigh of relief stemming from an announcement the Internal Revenue Service made late on Monday. Despite the government shutdown, the IRS confirmed ... [Read More]

COMMENTARY: Three reasons individuals and organizations fail to achieve goals

best practices
Tuesday, Jan. 8, 2019, 04:56 PM
Kenny Atcheson, Dealer Profit Pros
Gyms are packed in January; then half empty in February. Individuals struggle to achieve their goals, and so do organizations like buy-here, pay-here dealerships — sometimes for different reasons. For more than 30 years, Jim Jackson has worked as a ... [Read More]

NIADA adds 2 Member Benefit Partners

partnership picture
Thursday, Jan. 3, 2019, 03:47 PM
BHPH Report Staff
Just before the holiday rush climaxed, the National Independent Automobile Dealers Association enhanced its roster of National Member Benefit Partners with two providers that can help dealerships make vehicles more attractive on their lots or to dispose of inventory that ... [Read More]

Lobel Financial collaborates with NIADA as national corporate partner

auto financing
Thursday, Dec. 13, 2018, 06:47 PM
BHPH Report Staff
A finance company your buy-here, pay-here operation might leverage enhanced its relationship with the National Independent Automobile Dealers Association. According to an announcement distributed this week, Lobel Financial has improved its longstanding affiliation with NIADA by becoming the association’s most ... [Read More]

Advance Auto Parts revamps website to help dealerships

advance store picture
Tuesday, Dec. 11, 2018, 04:26 PM
BHPH Report Staff
Advance Auto Parts recently finished an update of its online resources in an effort to help independent dealerships and buy-here, pay-here stores that have their own service drive or complete some reconditioning themselves. Advance Auto Parts completed the nationwide rollout ... [Read More]
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