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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

PassTime integrates with Solutions By Text to maintain customer contact

person on phone near cars
Tuesday, Mar. 26, 2019, 02:42 PM
BHPH Report Staff
For the second time this month, PassTime finalized another relationship to help buy-here, pay-here dealerships and finance companies that participate in the subprime space. After solidifying a relationship with AFS Dealers, the automotive GPS solutions provider recently announced it has ... [Read More]

Consumer bankruptcy filings dip as commercial cases soar in February

bankruptcy 2
Tuesday, Mar. 19, 2019, 03:03 PM
BHPH Report Staff
As commercial filings spiked, the American Bankruptcy Institute reported that consumer filings softened in February. According to data provided by Epiq Systems, total bankruptcy filings decreased 1 percent to 56,118 in February from the 56,732 cases filed in February of ... [Read More]

COMMENTARY: 2 factors fuel optimism in latest NIADA Business Confidence Survey

strategy picture
Thursday, Mar. 14, 2019, 03:22 PM
Scott Lilja and Jennifer Reid, NIADA and Equifax
Independent auto dealers weren’t sold on the economy at large heading into 2019. But they were mildly optimistic about the outlook for their businesses, according to the results of NIADA’s latest Business Confidence Survey. While dealers expecting the overall economy ... [Read More]

PassTime and AFS Dealers finalize software integration

partnership gears
Thursday, Mar. 14, 2019, 02:55 PM
BHPH Report Staff
Collections and repossessions might be a little easier now for buy-here, pay-here and lease-here, pay-here operators who use PassTime and AFS Dealers. The companies announced this week they have completed a software integration and strategic partnership. Executives highlighted that AFS ... [Read More]

Partnership helps dealers navigate tax season

tax refund image
Tuesday, Mar. 12, 2019, 08:01 PM
Auto Remarketing Staff
Scott Lilja, who is senior vice president of member services at the National Independent Automobile Dealers Association, says dealers are very aware of the importance of tax season for their industry. And the association has been aware that Tax Max ... [Read More]

Ignite Consulting Partners to host ‘Compliance Unleashed’

training
Thursday, Mar. 7, 2019, 03:28 PM
BHPH Report Staff
Before a state or federal regulator knocks on your door or delivers a message to your inbox, Ignite Consulting Partners wants your shop to be prepared. The firm, which advises finance companies, dealers and other lenders on compliance, cybersecurity, process ... [Read More]

AGORA finalizes integration with AutoManager

news update
Thursday, Feb. 28, 2019, 03:51 PM
BHPH Report Staff
Make it five integrations with dealership management systems for AGORA. Within a week of announcing a relationship with Auto Master Systems, AGORA finalized its relationships with AutoManager, a dealer software development company located in southern California that offers three principal ... [Read More]

Car-Mart footprint rises to 144 stores

latest news
Tuesday, Feb. 26, 2019, 03:49 PM
BHPH Report Staff
America’s Car-Mart expanded its network of buy-here, pay-here dealerships, according to an announcement distributed on Tuesday. The company said it reopened a store located in Tyler, Texas, lifting its total dealership count to 144. Car-Mart now has 13 dealerships in ... [Read More]

Auto Master Systems becomes 4th DMS to integrate with AGORA

partnership
Wednesday, Feb. 20, 2019, 05:55 PM
BHPH Report Staff
Frazer, Wayne Reaves, DealerCenter and now Auto Master Systems (AMS). All of those dealer management systems (DMS) now have an integration with AGORA, a Texas-based provider of technology solutions for the financial services industry. Through the integration with AGORA finalized ... [Read More]

PODCAST: Equifax explains how credit reports show much more than scores

ar-podcast-_website_4_2_7_0_1_0_0_0_4_2_1_2_1
Tuesday, Feb. 19, 2019, 01:57 PM
BHPH Report Staff
During a podcast recorded during the Vehicle Finance Conference hosted by the American Financial Services Association, Nick shared another conversation with Jennifer Reid, the vice president of automotive strategy and marketing at Equifax Automotive Services. Reid revisited strategic recommendations to ... [Read More]

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