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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Q4 starts with rise in bankruptcy filings

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Tuesday, Nov. 6, 2018, 03:53 PM
BHPH Report Staff
The fourth quarter began with an uptick in bankruptcy filings; perhaps providing a potential lift of buy-here, pay-here dealership customers as store operators head toward the early portion of tax season. The American Bankruptcy Institute (ABI) indicated that consumer filings ... [Read More]

Study shows car insurance is least affordable in Louisiana

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Thursday, Nov. 1, 2018, 02:38 PM
BHPH Report Staff
The Insurance Research Council (IRC) might have uncovered another market challenge for buy-here, pay-here operators who sell vehicles in Louisiana, which already ranks near the top for deliquencies. According to a new study from the IRC, Louisiana ranks No. 1 ... [Read More]

Credit union gets federal grant to compete against BHPH dealers

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Tuesday, Oct. 30, 2018, 02:40 PM
BHPH Report Staff
An announcement from the Credit Union National Association (CUNA) detailed how buy-here, pay-here dealers in two states might see more competition from a specific credit union. The organization indicated the Community Development Financial Institutions (CDFI) Fund orchestrated by the U.S. ... [Read More]

FDIC: Unbanked level drops to lowest point on record

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Tuesday, Oct. 30, 2018, 02:38 PM
BHPH Report Staff
The volume of consumers without a bank account is now at an all-time low. For the third consecutive survey period, the number of U.S. households without a bank account fell, according to the results of the 2017 biennial National Survey ... [Read More]

PassTime revamps GPS portal with InTouch Summit

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Tuesday, Oct. 23, 2018, 02:57 PM
BHPH Report Staff
Buy-here, pay-here dealers and finance companies that use GPS solutions from PassTime now have access to a new gateway to leverage the company’s platform and tools. PassTime recently launched what’s being dubbed the InTouch Summit, an all-new device management portal ... [Read More]

Holman: How to handle customers not pushing ‘industry disruption’

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Tuesday, Oct. 16, 2018, 01:50 PM
Jim Holman, Strategic Automotive Consulting
For the last couple of years, the buzz word of the automobile industry has been “disruption.” Granted, our industry may not have the exclusive on disruption, but it has most definitely been disrupted. They say, that is the proverbial “they,” ... [Read More]

Car-Mart adds dealerships in Alabama and Oklahoma

latest news
Tuesday, Oct. 9, 2018, 03:54 PM
BHPH Report Staff
America’s Car-Mart expanded its buy-here, pay-here store footprint this week. The chain announced the opening of two new dealerships located in Montgomery, Ala., and Bixby, Okla. The expansion brings the company’s dealership count to 143 with four new dealership openings ... [Read More]

Details of new GPS developments from PassTime and Spireon

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Tuesday, Oct. 9, 2018, 03:53 PM
BHPH Report Staff
With the National Alliance of Buy-Here, Pay-Here Dealers (NABD) hosting its Buy-Here, Pay-Here Subprime Conference with the National Independent Automobile Dealers Association this week in Las Vegas, two GPS providers rolled out enhancements to their suite of tools. Spireon introduced ... [Read More]

Bankruptcy pace slows as Q3 closes

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Thursday, Oct. 4, 2018, 03:43 PM
BHPH Report Staff
The American Bankruptcy Institute noticed that filings slowed as the third quarter closed. According to data provided by Epiq Systems, total U.S. bankruptcy filings totaled 57,569 in September, down 4 percent from last September’s figure of 60,050. Officials pointed out ... [Read More]

PayNearMe expands capabilities to include debit, credit and ACH payments

paynearme picture for BHPH
Thursday, Sep. 27, 2018, 03:11 PM
BHPH Report Staff
Buy-here, pay-here dealers and other finance companies that leverage PayNearMe now have a wider net to capture customer payments. PayNearMe, a service of Handle Financial, on Thursday announced the release of a complete mobile-first payment platform, enabling merchants to accept ... [Read More]

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