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Lenders, forwarders & agents discuss repo bottlenecks
Wednesday, Jan. 28, 2026, 07:16 PM
In another of the Used Car Week 2025 panel discussions focused on repossessions and recoveries, AutoSquared.ai co-founder Bahador Rahimi led a conversation that included lenders, forwarders and agents. The group exchanged ideas about how industry firms can smooth the bottlenecks ... Listen Here
Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here

NIADA and Subprime Analytics confirm data agreement to aid dealers

Ken Shilson and Steve Jordan
Friday, Feb. 23, 2018, 04:19 PM
Nick Zulovich, Senior Editor
When the National Independent Automobile Dealers Association (NIADA) finalized its acquisition of the National Alliance of Buy-Here, Pay-Here Dealers (NABD) this past December, the last thing Ken Shilson wanted to do was just power down his computer and never look spreadsheets ... [Read More]

3 advantages of automated billing within BHPH

line-cars
Tuesday, Feb. 13, 2018, 07:23 PM
Thomas Aronica, SkyBank Financial and Biller Genie
There is, perhaps, no better illustration of the “with great risk, comes great reward” concept than buy-here, pay-here. However, the advent of automated billing systems has decreased the risks associated with this market while improving cash flow and profits for ... [Read More]

8 features of DriveTime’s refurbished mobile site

drivetime 1 for BHPH
Tuesday, Feb. 13, 2018, 04:31 PM
BHPH Report Staff
With more consumers shopping for their next car using their mobile devices, DriveTime wanted to upgrade its offerings in an effort to capture those potential sales. On Tuesday, DriveTime announced the launch of a new mobile site with innovations designed ... [Read More]

NIADA notes: Dealer optimism high; new relationship with Lyft

handshake
Tuesday, Feb. 6, 2018, 05:23 PM
BHPH Report Staff
Independent dealers went into 2018 with an upbeat mood. Why? The economic and retail sales growth expectations of independent dealers have improved substantially, according to the National Independent Automobile Dealers Association’s business confidence survey for the fourth quarter of 2017. ... [Read More]

Car-Mart expands in Kentucky

latest news
Thursday, Feb. 1, 2018, 03:16 PM
BHPH Report Staff
This week, America’s Car-Mart expanded its network of buy-here, pay-here dealerships. The company opened its second store in Bowling Green, Ky. The location raises Car-Mart’s footprint in the Bluegrass State to 12 dealerships. Car-Mart indicated this new Bowling Green dealership ... [Read More]

NIADA reminds operators about using updated buyers guide

Federal Trade Commission
Tuesday, Jan. 30, 2018, 04:11 PM
BHPH Report Staff
The National Independent Automobile Dealers Association reminded operators about an important change from the Federal Trade Commission that went in effect this past Sunday. NIADA said dealers now are required to display the new version of the federally mandated buyers ... [Read More]

Annual bankruptcy total dips for eighth consecutive year

bar-chart
Tuesday, Jan. 9, 2018, 04:14 PM
BHPH Report Staff
The American Bankruptcy Institute looked over the numbers and found that total filings for 2017 dipped 1 percent compared to the previous year, extending a streak of consecutive year-over-year declines that stretches back to 2009. According to data provided by ... [Read More]

Done deal: NIADA acquires NABD

NIADA - NABD Signing for site
Tuesday, Jan. 2, 2018, 05:18 PM
BHPH Report Staff
Just as the industry was purchasing last-minute holiday presents and figuring out where extra guests were going to sleep, the National Independent Automobile Dealers Association (NIADA) and the National Alliance of Buy-Here, Pay-Here Dealers (NABD) announced an agreement on Dec. ... [Read More]

November bankruptcies climb year-over-year

bankruptcy 2
Thursday, Dec. 7, 2017, 04:32 PM
BHPH Report Staff
The potential pool of customers who just filed for bankruptcy and could be turning to buy-here, pay-here dealers to secure transportation ticked up again in November. According to data provided by Epiq Systems, the American Bankruptcy Institute indicated consumer bankruptcies ... [Read More]

J.D. Byrider honors top franchises

award winner
Tuesday, Dec. 5, 2017, 03:48 PM
BHPH Report Staff
J.D. Byrider recently celebrated with the buy-here, pay-here corporation’s 54 owners at the company’s annual convention in Hollywood, Fla. At the event, three Midwestern dealers won top honors as a part of J.D. Byrider’s annual award program. The Franchise of ... [Read More]

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