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Jessica Gonzalez of InformedIQ on growing ‘AI and fraud fatigue’
Wednesday, Mar. 11, 2026, 04:17 PM
Jessica Gonzalez, vice president of customer success and general manager of automotive at InformedIQ, appeared again on the Auto Remarketing Podcast to describe growing “AI and fraud fatigue” and other topics connected with auto finance. Listen Here
Carleton’s Tim Yalich on how critical accurate payment information is to today’s car shoppers
Tuesday, Mar. 10, 2026, 02:48 PM
Tim Yalich, who now is vice president of business development for Carleton, returned for an appearance on the Auto Remarketing Podcast. Yalich explained how much more crucial accurate payment information is to today’s car shoppers in an environment with some ... Listen Here
Widewail CEO Cuyler Owens
Monday, Mar. 9, 2026, 08:09 PM
Cuyler Owens is CEO of Widewail, a reputation and customer experience platform for the auto industry Cuyler joined Widewail as CEO in December, following nearly three years as chief revenue officer of TrustRadius, and time with Dell, Vmware and Dealerware. ... Listen Here

CFPB takes aim at BHPH, misses mark on providing clear guidance

gavel and documents
Monday, Feb. 1, 2016, 08:08 PM
Allen Denson and Joel Winston, Hudson Cook
On Jan. 21, the Consumer Financial Protection Bureau released a law enforcement settlement that should cause dealers to take notice. The settlement, involving Herbies Auto Sales, a single-lot BHPH dealership in Colorado, is noteworthy for its attack on pricing and ... [Read More]

New kiosk technology out to eliminate cash management pain

kiosk for BHPH
Tuesday, Jan. 26, 2016, 09:49 PM
BHPH Report Staff
Quotepro, a provider of sales and payment technology for buy-here, pay-here dealers across the country, unveiled a payment kiosk that can accept cash, check, money order, debit card and credit card transactions. The company highlighted the kiosk can be used ... [Read More]

CFPB orders Colo. dealer to pay $700K in restitution

gavel and money
Thursday, Jan. 21, 2016, 07:20 PM
BHPH Report Staff
For the second time in two months, the Consumer Financial Protection Bureau took out an enforcement action in the buy-here, pay-here industry. On Thursday, the enforcement came against Herbies Auto Sales, an operator in Greeley, Colo., for what the bureau ... [Read More]

DBA International taps NABD to be education provider

news
Wednesday, Jan. 20, 2016, 07:35 PM
BHPH Report Staff
Coming on the heels of another successful educational boot camp for new and veteran operators, the National Alliance of Buy-Here, Pay-Here Dealers has become an Authorized Education Provider for DBA International, the nonprofit trade association that represents more than 575 ... [Read More]

5 improvements to NIADA member services website

hand using tablet
Thursday, Jan. 7, 2016, 06:08 PM
BHPH Report Staff
The National Independent Automobile Dealers Association made a major enhancement to the NIADA member services Web-based promotional platform. According to what NIADA officials indicated on Thursday, the enhancement not only can make it easier for the association's 15,000-plus members to ... [Read More]

NABD hosting final boot camp this weekend

more training
Tuesday, Jan. 5, 2016, 03:45 PM
BHPH Report Staff
If operators have been putting off their plans to participate in a BHPH Boot Camp hosted by the National Alliance of Buy-Here, Pay-Here Dealers, they might miss their opportunity completely. In a message to BHPH Report, NABD indicated its upcoming ... [Read More]

NIADA acquires Leedom & Associates assets

NIADA - leedom deal
Friday, Dec. 18, 2015, 02:45 PM
BHPH Report Staff
The National Independent Automobile Dealers Association became an even bigger organization on Friday as NIADA announced it has acquired the assets and operations of Sarasota, Fla.-based Leedom & Associates. Officials highlighted the transaction — which was concluded Monday — transfers ... [Read More]

CarHop’s credit reporting practices trigger $6.4M fine

carhop for bhph
Thursday, Dec. 17, 2015, 05:21 PM
BHPH Report Staff
Buy-here, pay-here operators who report their customers’ successful payments to a credit bureau should take note. Allegedly not completing the process correctly according to the Consumer Financial Protection Bureau cost BHPH chain CarHop more than $6 million in penalties. On ... [Read More]

J.D. Byrider honors 17 operators during annual awards program

Award
Monday, Dec. 7, 2015, 03:02 PM
BHPH Report Staff
J.D. Byrider recognized a total of 17 dealerships from 12 states as winners of the buy-here, pay-here store chain’s annual awards during its November convention in Orlando, Fla. The company highlighted that its Franchise of the Year winners were chosen in ... [Read More]

4 questions about potential Tax Refund Advance impact

hand with 50s
Thursday, Dec. 3, 2015, 02:35 PM
BHPH Report Staff
Just before Thanksgiving, Tax Max highlighted a development that could positively impact buy-here, pay-here operators. After four years on the shelf, the banking industry has revived the Tax Refund Advance for 2016. To help BHPH dealers take advantage of this ... [Read More]

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