A buyer who sustained a bad experience during a vehicle purchase might share the unpleasant details with family and friends. Or perhaps in today’s Internet age, the consumer could go on social media to describe the experiences through a myriad ... [Read More]

The income tax refund. For typical buy-here, pay-here dealership customers, that’s an injection of cash averaging about $5,000, according to an estimation from Tax Refund Services and TaxMax founder Bill Neylan. For years, those refunds meant the possibility of healthy ... [Read More]

Congress empowered the Consumer Financial Protection Bureau to supervise buy-here, pay-here dealers when it passed the Dodd-Frank Wall Street Reform and Consumer Protection Act. Since its inception, the CFPB has not specifically targeted a BHPH dealer — until now, that ... [Read More]

If you have struggled to earn a positive return on investment or even calculate an ROI using social media, you are not alone. You can’t deposit likes, shares and followers into the bank. We have crafted and sent tens of ... [Read More]

Buy-here, pay-here operators interested in utilizing the capabilities of license plate recognition technology to mitigate losses now have another opportunity if they use the solution offered by AutoSoft NET. On Wednesday morning, Digital Recognition Network (DRN) and AutoSoft NET announced ... [Read More]

AutoStar Solutions isn’t trying to dampen the Christmas spirit buy-here, pay-here operators might have, but chief legal officer Steve Levine warned dealers of what he described as a potential “Grinch" — regulators such as the Consumer Financial Protection Bureau, the ... [Read More]

Ken Shilson, founder of the National Alliance of Buy-Here, Pay-Here Dealers, joined the leadership of the National Independent Automobile Dealers Association for its annual leadership meetings in Washington, D.C., to help champion positions important to BHPH operators. Shilson left Capitol ... [Read More]

DriveTime Automotive Group solidified its pipeline of potential inventory to boost its buy-here, pay-here business prospects. A new partnership finalized on Thursday installed Manheim and Go Auto Exchange as DriveTime’s primary source for remarketing wholesale inventory through its physical locations, ... [Read More]

Q: What are three things you should accomplish before the end of the year? Julian says… I am going to give you a different approach: What’s one of the things that you need to do every three years? Think about ... [Read More]

A common problem for many dealers is consumers not having enough money to put down on a vehicle.  This situation usually results in one of three ways: you accept less, you defer the down payment, or you don’t sell the ... [Read More]