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Deeper dive into rising LTVs with TransUnion’s Satyan Merchant
One of the notable findings from TransUnion’s Q2 2026 Credit Industry Insights Report (CIIR) was how much loan-to-value ratios have changed in the past five years. Satyan Merchant, one of this year’s Automotive Intelligence Award recipients and senior vice president ... Listen Here
PayNearMe chief product officer John Minor on intersection of payments & technology
PayNearMe recently shared new search, explaining that hidden costs sustained by auto lenders can show up as failed payments, borrower support calls, late payments, collections follow-up, reconciliation work and manual recovery effort. PayNearMe chief product officer John Minor elaborated about ... Listen Here
Matt Babcock of Wolters Kluwer on how digital transformation continues to gain steam in auto financing
Matt Babcock, who heads up digital lending product strategy for Wolters Kluwer, returned for another visit on the Auto Remarketing Podcast. Wolter Kluwer recently released its latest quarterly Auto Finance Digital Transformation Index. Babcock recapped the sustained upward trajectory the ... Listen Here

Spots filling quickly for upcoming NABD Boot Camp

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BHPH Report Staff
If you’re a relatively new operator who has never participated in a 20-group style meeting or a veteran dealer who is looking for a fresh collection of professionals to gather ideas, the National Alliance of Buy-Here, Pay-Here Dealers is hosting ... [Read More]

Car-Mart adjusts dealership addition plans by opening Georgia store

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BHPH Report Staff
When America's Car-Mart closed its fiscal year back at the end of April, the buy-here, pay-here dealership chain initially expected to expand its footprint in Missouri. Instead, Car-Mart broadened its presence elsewhere in the Southeast this week with its seventh ... [Read More]

3 steps to solidify customer complaint response strategy

complaint department
BHPH Report Staff
Especially in these times of intensive regulator oversite, Automotive Compliance Consultants president Terry Dortch insisted that how your buy-here, pay-here dealership responds to customer complaints often determines whether the store’s good name gets blemished or a lawsuit results. Viewed proactively, ... [Read More]

DealerSocket sets time to unveil merged DMS solution

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Nick Zulovich, Editor
Buy-here, pay-here dealers who use FEX DMS or AutoStar Solutions and have questions about their store software platforms now that they're both owned by DealerSocket have the opportunity to see how the company’s future single dealer management system is going ... [Read More]

Skypatrol enhances DMS integration to automate messages to defaulted contract holders

Person with iPhone
BHPH Report Staff
GPS tracking solutions provider Skypatrol released what it’s calling a time-saving solution for batch communications to customers in your related finance company portfolio who are behind on making their installment payments. Skypatrol highlighted its AutoBatch for DMS can give buy-here, ... [Read More]

Yearly bankruptcy total still on track to hit 800K

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BHPH Report Staff
There might be less potential buyers coming to your buy-here, pay-here dealership — or current customers in your related finance company’s portfolio — who filed bankruptcy at some point since January. The American Bankruptcy Institute said that total bankruptcy filings ... [Read More]

10 questions BHPH dealers should ask in light of CFPB’s latest rule

regulation and compliance puzzle
BHPH Report Staff
The Consumer Financial Protection Bureau issuance of the larger participant rule last month came as little surprise to much of the industry. But SecureClose chief legal officer Steve Levine said many buy-here, pay-here dealers and other finance companies may not ... [Read More]

3 questions to ask when assessing first half of 2015 in BHPH

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Ken Shilson, NABD & Subprime Analytics
The first half of 2015 is now complete, and for most buy-here, pay-here dealers it has been extremely challenging. Competition from credit unions and franchised dealers, together with large subprime asset-backed auto finance securitizations, have reduced the market share of ... [Read More]

Roundup: Car-Mart exec extensions & J.D. Byrider expansion

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BHPH Report Staff
Two of the buy-here, pay-here industry’s largest dealership chains — America’s Car-Mart and J.D. Byrider — each released company updates on Tuesday as one extended the contracts of two top executives while the other expanded its footprint into a new ... [Read More]

Equifax removes reporting minimums for NIADA & NABD members

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Nick Zulovich, Editor
With new survey reports showing independent dealers are fearing a significant decline in customer traffic, Equifax is offering new tools for members of the National Independent Automotive Dealership Association and National Alliance of Buy-Here, Pay-Here Dealers to create what company ... [Read More]

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