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SPONSORED EPISODE: Guidance to handle growing challenges of repossessions & recoveries
Tuesday, Oct. 14, 2025, 08:49 PM
Managing delinquencies and repossessions might be as complicated as anything auto lenders do nowadays. To help finance companies of sizes handle those complexities, this special sponsored episode of the Auto Remarketing Podcast features Anne Holtzman, who is senior vice president ... Listen Here
PureCars CEO Lauren Donalson
Tuesday, Oct. 14, 2025, 03:53 PM
Lauren joined PureCars in 2015 as a sales associate, later serving as regional manager, national director and senior vice president before moving up to chief operating officer in January 2023. She was promoted to the new role of president in ... Listen Here
CarMax CMO Sarah Lane on Company’s Journey from Used-Car ‘Challenger’ to ‘Leader’
Friday, Oct. 10, 2025, 02:15 PM
CarMax chief marketing officer Sarah Lane joins the Auto Remarketing Podcast to talk about the company’s new “Wanna Drive?” branding, its omni-channel buying and selling experience, putting the customer in control and how CarMax sets itself apart in an era ... Listen Here

Shilson: Why the Old BHPH Ways Do Not Work Like They Used To

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Tuesday, Sep. 23, 2014, 02:01 PM
Ken Shilson, NABD & Subprime Analytics
I frequently receive phone calls from buy-here, pay-here operators who complain that the deep subprime auto market has changed. Reasons cited are: 1. More competition 2. Customers are more selective about the vehicles they want to buy. 3. Operating and ... [Read More]

Daughtry: Why Compliance Is Not Just For The Big Boys Anymore

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Tuesday, Sep. 23, 2014, 01:58 PM
Gene Daughtry, PLS Financial
Compliance is no longer something you can ignore. I know you have heard this over and over for a couple of years now.  You may believe you are a small operation and they won’t pay attention to you. Keep telling ... [Read More]

Rable: Seeing the Light and Surveying the Alternative Data Landscape

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Tuesday, Sep. 23, 2014, 01:56 PM
Greg Rable, FactorTrust
I just heard an old Korean saying that simply states, “It is dark under a lamp.” The concept — that a lamp illuminates everything out in front of it but can’t shed light on what lies just beneath — helps ... [Read More]

Atcheson: How Newsletters Can Increase Referrals, Payments & Customer Loyalty

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Tuesday, Sep. 23, 2014, 01:54 PM
Kenny Atcheson, Dealer Profit Pros
When you read the headline of this article you may have felt some doubt. What could possibly offer all of the benefits mentioned? They are not even in the same category. It may not be anything you have ever thought ... [Read More]

10-Step Plan to Avoid Regulatory Actions

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Monday, Sep. 15, 2014, 06:29 PM
BHPH Report Staff
AutoStar Solutions chief legal officer Steve Levine gathered with three other bright auto industry regulatory experts to compile 10 separate strategies buy-here, pay-here dealers can implement to avoid actions from agencies such as the Consumer Financial Protection Bureau and Federal ... [Read More]

August Bankruptcy Total Represents Largest Year-Over-Year Drop of 2014

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Wednesday, Sep. 10, 2014, 03:38 PM
BHPH Report Staff
American Bankruptcy Institute officials noticed August contained the largest year-over-year drop in filings thus far in 2014. According to data provided by Epiq Systems, total bankruptcy filings in the United States decreased 16 percent in August compared to the same ... [Read More]

AutoStar Rolls Out New DMS, Partners with Spireon

F2_Screenshot for BHPH
Monday, Sep. 8, 2014, 06:23 PM
BHPH Report Staff
Along with forging a new strategic partnership with Spireon, software provider AutoStar Solutions highlighted details behind Fusion 2, a new generation of dealer management system (DMS) for buy-here, pay-here dealerships, independent stores and auto finance companies. The company highlighted Fusion ... [Read More]

Jabaay: Just A Reminder That Pictures Are The Key To Selling Cars

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Thursday, Aug. 21, 2014, 07:37 PM
Jim Jabaay, LotVantage
Back when the Internet was still young and the automotive industry had not fully embraced it, those dealers who were utilizing it to expose their inventory online were still having trouble with images. Some cars had them. Others did not. ... [Read More]

Daughtry: BHPH Operators Should Avoid The Private Island

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Thursday, Aug. 21, 2014, 07:18 PM
Gene Daughtry, PLS Financial
Not so long ago, and not too far away, one of my past managers started working for a dealer I know. We were discussing the state of the dealer’s current business, and the conversation went to 20 Groups. This dealer, ... [Read More]

Byrd: Making A Plan To Win Even When Major Customer Events Happen

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Thursday, Aug. 21, 2014, 07:06 PM
Tim Byrd, Tim Byrd & Associates
Everyday battles. Sales waning. Cars breaking down. Lapsed insurance. Repos. Low working capital. Do you feel like you’re losing? Every day in buy-here, pay-here operations across this great country, dealers are asking similar questions: —Where do I go from here? ... [Read More]
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