PHOENIX -

Last month, ART Asset Adjusters came to fruition as the result of merging six repossession and recovery agencies serving California, Arizona, Nevada, Utah, Colorado and New Mexico.

On Tuesday, ART Asset Adjusters expanded its footprint into Texas by merging two more agencies into its industry portfolio.

According to a news release, joining the conglomerate are Diversified Recovery of Texas and 1st Adjusters of Texas.

The owners of these two companies said they are fully aligned with the ART vision to become and remain the most trusted partner to auto-finance companies for asset recovery services. To help accomplish that vision, Diversified Recovery and 1st Adjusters will both merge completely into the ART organization by the end of the year.

Starting Jan. 1, ART Asset Adjusters will deliver direct one-call asset recovery services throughout seven states, operating from approximately 50 marshalling facilities across that service footprint. 

“It is a privilege to welcome these two great Texas companies into ART Asset Adjusters along with all the special people that make their organizations stand out,” ART Asset Adjusters chief executive officer Dan Johnson said.

“In our continuing endeavor to better serve our clients and provide a stronger future for our employees, adding the state of Texas to our service footprint with these outstanding teams delivering that service moves us forward in living out our vision to become and remain the most trusted lender services partner in asset recovery,” Johnson continued.

Furthermore, the owners of Diversified Recovery and 1st Adjusters will continue in full time roles with ART Asset Adjusters providing leadership and operational continuity for all their lender clients.

“Over the years, our company has built and sustained a legacy of strong, trusted relationships with our clients, and a performance track record that continually sets the bar for service within our industry,” said Joseph Hale of Diversified Recovery, who will serve as vice president of client development for ART Asset Adjusters.

“Joining together with the ART team will enable us to deliver our service excellence across a larger service footprint, and to be even more responsive when we are provided additional opportunities to serve our clients in the days ahead,” Hale continued.

Rick Campbell, who founded Diversified Recovery 18 years ago, will serve as ART’s vice president of training and risk management.

“We are very proud of being a top performer in the repossession space, and we will remain intensely committed to the rigorous processes and standards that we are known for maintaining,” Campbell said.

“Effectively equipping our people for success is a key to continually being recognized as a service leader by our clients, and becoming part of the ART family will allow us to invest even more into preparing our people for increased personal and professional success,” he went on to say.

James Waldron of 1st Adjusters will be director of client relations for the Texas region for ART Asset Adjusters. 

“Combining the strength of our field operations, while increasing our investment in technology and logistics support, will allow us to produce results for our clients in an even faster and safer manner,” Waldron said.

“This will allow us to provide a very personalized service to each of our clients that focuses on their specific needs and how they want their accounts handled.  We are extremely excited to become a part of ART along with Diversified Recovery,” he added.

Following the initial merger announcement, Johnson described how the combination of companies came together in an episode of the Auto Remarketing Podcast, which can be heard through the window at the bottom of this page.