DETROIT — Ally Financial just launched a new mobile app
designed with direct customer input to make managing auto accounts easy and
convenient.

The Ally Auto Mobile Pay app can offer customers the ability
to check payment status and schedule or cancel a pending payment anywhere,
anytime with just a few quick taps.

"Our customers spoke and we listened. Incorporating their
feedback and insight was key to the development of Ally's new app," said Evan
Noulas, president of servicing for Ally's auto operations. "Providing our
customers the best service possible is our priority."

About 20 percent of customers used mobile devices to pay
their bill through Ally's website before the creation of the mobile app.

"We asked our customers what worked on the site and what
they would want from an app and they told us to make it the simplest form of
bill pay possible in an organized, easy-to-use layout," Noulas said.

Based on customer feedback, options and layers were removed
or streamlined to make the new app easy to navigate.

"Customers now can pay a bill in seconds," Noulas said.  

User-friendly and simple to navigate, the Ally Auto Mobile
Pay app can allow Android and iPhone users to:

—View payment information

—Make one-time payments or schedule future payments

—Add a payment account

—View or cancel pending payments

"Our goal is to offer innovative technology and service that
makes bill pay easier and creates an experience that exceeds the expectations
of our customers," Noulas said.

Ally services approximately 4 million auto accounts per
year. Registered users can download the app at the App Store or Google Play Store.

The
company added customers also can continue to pay using their mobile devices
through allyauto.com.

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