AutoPayPlus recently promoted two of its executives, elevating Amilcar Matus to senior director of operations, while Carl Moore was named senior director of CRM and data analytics.

The payment processing company said the moves strengthens its leadership structure to better navigate the complexities of the market, while also supporting continued career development within the organization.

“These well-deserved promotions reflect our confidence in Amilcar and Carl’s exceptional abilities and their commitment to driving our company forward. Their leadership is vital as we continue to expand and adapt to the dynamic needs of the market and our partners,” AutoPayPlus CEO Robert Steenbergh said in a news release.

This restructured leadership hierarchy not only enhances its operational capabilities but also creates new career progression opportunities across various teams, which is instrumental in sustaining its growth trajectory. This strategic shift also allows C-Suite executives to direct greater attention to overarching business objectives.

Matus, who has been an integral part of AutoPayPlus for more than five years, has a robust background in banking operations, compliance, finance, sales, and customer management. The company said his leadership has been pivotal in implementing key protocols and training initiatives that have significantly improved customer service and operational efficiency.

Reflecting on his new role, Matus said, “It’s an honor to step into this leadership position. I am eager to tackle the upcoming challenges and continue our trajectory of excellence and innovation.”

Moore, who joined AutoPayPlus in 2018, has been instrumental in overhauling the company’s technical infrastructure. The company highlighted his efforts in spearheading the integration of advanced CRM and communication platforms like Creatio and Five9 have revolutionized day-to-day operations, enhancing efficiency and service quality.

“I am deeply honored by the trust placed in me. In my new role, I am committed to leveraging cutting-edge technologies to further enhance our service offerings and operational capabilities,” Moore said.

These strategic promotions come at a time when AutoPayPlus said it is experiencing significant growth, highlighted by major partnerships, expanded service offerings, and an increasing workforce.

“This progress underscores the company’s commitment to continuous innovation and its position as a leading enterprise solution in the fintech sector,” AutoPayPlus said.