Louisiana Dealer Services Implements StoneEagle’s VPay to Streamline Claims Payment Process
DALLAS — Louisiana Dealer Services recently implemented VPay,
a solution from StoneEagle, which is a provider of Web-based applications and
end-to-end insurance administration systems.
VPay is designed to provide a more efficient method of
paying mechanical breakdown insurance claims to its extensive network of
automotive dealer customers and approved repair facilities.
"Louisiana Dealer Services has realized considerable
benefits since implementing VPay," said Pat McBride, director of claims
underwriting at Louisiana Dealer Services.
"VPay provides a streamlined and responsive method of
handling claims with our client dealers and simplifies the reconciliation
process for our back office operations," McBride continued. "VPay integrates
seamlessly with our StoneEagle Contract Administration System, which provides
heightened accuracy and efficiency for LDS."
Developed by StoneEagle and launched in 2007, VPay is geared
to be a turn-key business-to-business e-payment solution designed specifically
for claim payments.
Officials highlighted that VPay can guarantee cost savings
and provides the following benefits:
—Designed with the latest security and fraud prevention
technologies.
—Integrates with existing claims administration system to
fully automate reconciliation.
—Eliminates phone call times with the dealer or repair
facility.
—Generates email notifications on all overcharge attempts
and undercharges.
—Reduces claim payment time without reducing float.
—Includes real-time reporting to monitor all payment
activity.
"VPay eliminates overcharges and prevents fraudulent
activity associated with paying claims," StoneEagle vice president of sales Jason
Gillette said.
"By implementing VPay, LDS has substantially reduced
processing costs involved with payment issues and the time and labor associated
with reconciling transactions. LDS and other leading administrators have
accelerated service to their client base and simplified their entire claims
payment process with VPay," Gillette went on to say.
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