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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

With potential ‘devastating’ measure on Capitol Hill, ARA highlights plans for NARS 2021

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Wednesday, May. 19, 2021, 01:56 PM
SubPrime Auto Finance News Staff
The American Recovery Association (ARA) recently announced the new theme for the North American Repossessors Summit (NARS), which will return as an in-person event in October. That theme, “Resilience: Rising Above and Committed to Building a Stronger Industry,” ties in ... [Read More]

Auto defaults dip again in April to near all-time low

default chart april 2021 for web
Tuesday, May. 18, 2021, 02:04 PM
SubPrime Auto Finance News Staff
Perhaps the next round of coffee or drinks should be in celebration for the collections departments at auto-finance companies. The auto portion of the S&P/Experian Consumer Credit Default Indices declined again in April and now sits just 3 basis points ... [Read More]

KBRA spots ‘well-grounded’ metrics from April remittance reports

KBRA april 2021 chart for web
Monday, May. 17, 2021, 02:31 PM
SubPrime Auto Finance News Staff
Kroll Bond Rating Agency (KBRA) used the descriptor “well grounded” when analysts dissected April remittance reports to discover the credit trends that surfaced during the March collection period. KBRA indicated delinquencies for both non-prime and prime contracts decreased. Analysts said ... [Read More]

Car Capital boosts brain trust with 2 new advisors

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Friday, May. 14, 2021, 03:36 PM
SubPrime Auto Finance News Staff
Car Capital continues to make moves to establish itself as an up-and-coming auto-finance technology company that strives to get any deal bought no matter the consumer credit background. After securing two separate rounds of funding, the company announced the appointment ... [Read More]

April credit availability comparisons come against ‘abnormal’ conditions

dealertrack credit chart april for web
Thursday, May. 13, 2021, 02:18 PM
SubPrime Auto Finance News Staff
Cox Automotive reported this week that auto financing availability in April was the most accessible since April 2020, according to the Dealertrack Auto Credit Availability Index. But analysts acknowledged that making year-over-year comparisons is challenging, since they’re versus the outset ... [Read More]

AUL shores up financial leadership with moves involving CFO & controller

AUL execs for web
Wednesday, May. 12, 2021, 01:48 PM
SubPrime Auto Finance News Staff
AUL Corp. reinforced its executive leadership this week to ensure the F&I provider remains on solid financial footing. First, AUL appointed industry veteran Dennis Mara as the firm’s new chief financial officer after four months of serving in the position ... [Read More]

REPAY to acquire BillingTree for $503M

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Wednesday, May. 12, 2021, 01:37 PM
SubPrime Auto Finance News Staff
REPAY made a significant increase in its collections capabilities this week, announcing it has signed a definitive agreement to acquire BillingTree for approximately $503 million. According to a news release, the acquisition will be financed with approximately $275 million in ... [Read More]

S&P Global Ratings spots decline in subprime extensions, examines resulting defaults

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Monday, May. 10, 2021, 03:03 PM
SubPrime Auto Finance News Staff
S&P Global Ratings recently discussed two topics quite relevant to finance companies: contract extensions and resulting defaults as well as actions at the Federal Reserve. Analysts discovered that as of February, extensions on auto-finance contracts contained in public asset-backed securities ... [Read More]

JM Family Enterprises appoints interim CFO

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Friday, May. 7, 2021, 01:41 PM
SubPrime Auto Finance News Staff
With an eye toward the future, JM Family Enterprises is turning to an executive with the company for the past 24 years to be its interim chief financial officer. Taking on the CFO role temporarily as well as continuing to ... [Read More]

APCO rolls out consultative approach for reinsurance programs

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Friday, May. 7, 2021, 01:33 PM
SubPrime Auto Finance News Staff
APCO Holdings is looking to cater to the wide array of approaches to retailing vehicles with its latest strategy for reinsurance programs. The provider and administrator of F&I products and home to the EasyCare and GWC Warranty brands said this ... [Read More]
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