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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Trust Science secures exclusive registration to use Credit Bureau 2.0

news update 2
Thursday, Oct. 3, 2019, 04:04 PM
SubPrime Auto Finance News Staff
Trust Science gained important branding privileges this week. The company obtained official, exclusive registration over the use of “Credit Bureau 2.0” as a trademark from the U.S. Patent & Trademark Office. According to a news release, Trust Science and its ... [Read More]

Assessing risk as 84-month contracts become more prevalent

red arrow graphic
Thursday, Oct. 3, 2019, 01:46 PM
SubPrime Auto Finance News Staff
S&P Global Ratings senior director Amy Martin recently assembled a report with a title that concisely summarized the current state of auto financing. Martin’s analysis titled, “Speed Bump Ahead: As Auto Loans Accelerate Toward 84 Months, Caution Is Warranted,” reviewed ... [Read More]

New ALS Resolvion service aims to reduce impound headaches

car
Wednesday, Oct. 2, 2019, 04:19 PM
SubPrime Auto Finance News Staff
One of the most frustrating places where a finance company’s collateral can be during the repossession and recovery processes is the equivalent of “car jail.” To help mitigate risk and reduce that frustration, skip-trace and repossession management firm ALS Resolvion ... [Read More]

RoadVantage brings Wolfe aboard as CFO

new hire 2
Wednesday, Oct. 2, 2019, 04:11 PM
SubPrime Auto Finance News Staff
F&I product provider RoadVantage hired a new chief financial officer this week. Bringing more than 25 years of senior finance and operational experience to RoadVantage is its new CFO Scott Wolfe, who the company believes also will offer “fresh perspective ... [Read More]

Industry leans on two primary financing tools in September

application
Wednesday, Oct. 2, 2019, 04:09 PM
Nick Zulovich, Senior Editor
The auto-finance industry went to two of the most readily accessible tools it has to complete new-vehicle deliveries in September as transaction prices for new metal continue to stretch buyers’ purchasing capabilities. As J.D. Power spotted incentives climbing to within ... [Read More]

Maxim family acquires DealerMax with aim of growing F&I training firm

acquisition
Monday, Sep. 30, 2019, 03:33 PM
SubPrime Auto Finance News Staff
The Maxim family is embarking on its next endeavor in the F&I space. In a joint news release distributed last week, Hunter Malone, owner of DealerMax, announced the sale of his firm’s assets to Jim Maxim Jr. and Jim Maxim Sr. ... [Read More]

Harnessing technology to make recovery updates more useful

als resolvion panel
Monday, Sep. 30, 2019, 03:29 PM
Nick Zulovich, Senior Editor
Justin Zane offered vivid imagery to finance company attendees during the opening session of ALS Resolvion’s Innovations in Recovery Summit last week on the topic of updates regarding agencies’ efforts to find vehicles that are out for repossession. “Visualize a ... [Read More]

CoreLogic Credco integrates with eLEND Solutions to boost pre-qualification efforts

online car shopping
Friday, Sep. 27, 2019, 02:45 PM
SubPrime Auto Finance News Staff
Two firms finalized an integration this week to make individuals’ credit scores more readily accessible earlier in the vehicle-sales cycle to help dealers and finance companies. CoreLogic, a global provider of property information, insight, analytics and data-enabled solutions, announced that ... [Read More]

60-day delinquency rate stays nearly flat in Q2

auto finance pic 2
Wednesday, Sep. 25, 2019, 03:58 PM
SubPrime Auto Finance News Staff
Experian determined the 60-day delinquency rate remained almost at the exact same reading year-over-year, with the second-quarter rate coming in at 0.65%. That’s just 1 basis point higher than what analysts spotted after Q2 2018. Experian’s Q2 2019 State of ... [Read More]

CFPB director makes ‘unprecedented appearance’ at NIADA National Policy Conference

CFPB at NIADA conference
Wednesday, Sep. 25, 2019, 03:51 PM
SubPrime Auto Finance News Staff
The leader of the Consumer Financial Protection Bureau discussed a variety of compliance topics with the National Independent Automobile Dealers Association. Organizers called it an “unprecedented appearance” by CFPB director Kathy Kraninger that highlighted Tuesday’s regulatory briefings at NIADA’s National ... [Read More]
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