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Lenders, forwarders & agents discuss repo bottlenecks
Wednesday, Jan. 28, 2026, 07:16 PM
In another of the Used Car Week 2025 panel discussions focused on repossessions and recoveries, AutoSquared.ai co-founder Bahador Rahimi led a conversation that included lenders, forwarders and agents. The group exchanged ideas about how industry firms can smooth the bottlenecks ... Listen Here
Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here

3 more reports question CFPB’s actions and structure

survey
Monday, Sep. 25, 2017, 02:50 PM
SubPrime Auto Finance News Staff
Recent projects completed by the Competitive Enterprise Institute and the Cato Institute again delved into unsatisfactory assessments of the Consumer Financial Protection Bureau. Coinciding with House Republicans chastising the CFPB over its investigation of Wells Fargo, a wide-sweeping survey conducted ... [Read More]

GWC Warranty appoints new chief revenue officer

revenue growth
Friday, Sep. 22, 2017, 03:51 PM
SubPrime Auto Finance News Staff
This week, GWC Warranty, a provider of used-vehicle service contracts sold through dealers, appointed Brian Stach as the company’s new chief revenue officer. In his role, Stach will oversee all of GWC Warranty’s field sales operations, including a nationwide team ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Fed maintains course during latest monetary policy action

janet yellen for SPN
Thursday, Sep. 21, 2017, 02:33 PM
SubPrime Auto Finance News Staff
Because of the Federal Reserve’s view of realized and expected labor market conditions and inflation, a unanimous vote of the Federal Open Market Committee decided to maintain the target range for the federal funds rate at 1 percent to 1.25 ... [Read More]

How repossession practices could improve based on latest CFPB report

car
Wednesday, Sep. 20, 2017, 02:46 PM
Nick Zulovich, Senior Editor
Hudson Cook partner Allen Denson read through the auto-finance portion of the latest Supervisory Highlights shared by the Consumer Financial Protection Bureau and immediately thought of another credit segment. The CFPB’s report described problems bureau representatives found with vehicles being ... [Read More]

Credit Bureau Connection partners with Clarity Services to enhance consumer history analysis

subprime credit report
Wednesday, Sep. 20, 2017, 02:43 PM
SubPrime Auto Finance News Staff
Credit Bureau Connection (CBC) and Clarity Services have partnered to provide dealers and finance companies what the service providers say is a first-of-its-kind, comprehensive view of a consumer’s credit history. The companies explained exclusive subprime credit data combined with existing ... [Read More]

New York governor and AG take aggressive actions over Equifax breach

andrew cuomo for SPN
Tuesday, Sep. 19, 2017, 03:26 PM
SubPrime Auto Finance News Staff
Two of the highest ranking officials in New York are using the Equifax security breach to intensify actions within the Empire State, bringing Experian and TransUnion into the matter, too. On Tuesday, Gov. Andrew Cuomo directed the New York Department ... [Read More]

Auto defaults record largest sequential jump in almost 6 years

red arrow graphic
Tuesday, Sep. 19, 2017, 02:22 PM
SubPrime Auto Finance News Staff
Analysts aren’t panicking, but the auto portion of the S&P/Experian Consumer Credit Default Indices made its largest sequential jump in almost six years. On Tuesday, S&P Dow Jones Indices and Experian released data through August and reported the auto loan ... [Read More]

CitiFinancial Credit to pay DOJ $907K for SCRA violations during repossessions

news pic
Monday, Sep. 18, 2017, 07:42 PM
SubPrime Auto Finance News Staff
A suit involving vehicle repossessions and members of the military came to a close Monday. The Justice Department announced that CitiFinancial Credit Co., as successor to CitiFinancial Auto Corp., has agreed to pay $907,000 to resolve allegations that it violated ... [Read More]

DIMONT launches complimentary claims consulting service for storm recovery

handshake
Monday, Sep. 18, 2017, 07:41 PM
SubPrime Auto Finance News Staff
DIMONT is deploying DANA to help the auto-finance industry handle the ramifications of Hurricanes Harvey and Irma. DANA — which is DIMONT Associates Nationwide Adjusters — now is available with a team ready to provide claims management guidance to finance ... [Read More]

NADA offers strategy to handle Equifax concerns

dealership and couple
Monday, Sep. 18, 2017, 03:39 PM
SubPrime Auto Finance News Staff
The National Automobile Dealers Association cautioned store managers and personnel that they’re likely to see two trends surface with regard to the Equifax security breach as customers arrive in the showroom or service drive. Mark Scarpelli, who is the 2017 ... [Read More]

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