Three large industry organizations — the American Financial Services Association, the American Bankers Association and the Consumer Bankers Association — all found similar issues with the proposed rule governing arbitration released on Thursday by the Consumer Financial Protection Bureau. As ... [Read More]

Coinciding with the recent hiring of a former executive at Hyundai and Nissan as vice president of product development, EFG Companies highlighted this week that it is the only F&I product provider to be named to the BenchmarkPortal Top 100 call centers ... [Read More]

The auto finance industry has new terminology for what the Consumer Financial Protection Bureau refers to as arbitration — "contract gotchas." Ahead of a field hearing scheduled for later today in Albuquerque, N.M., the CFPB early on Thursday released its ... [Read More]

Released a day after AutoData Corp. indicated April new-vehicle sales rose both sequentially and year-over-year, Black Book released results of its recent survey taking the pulse of the finance company community. And that community is pretty upbeat about its prospects ... [Read More]

Top executives at Security National Automotive Acceptance Co. (SNAAC) highlighted how they are executing an aggressive growth plan based on a strategy to add a significant number of dealership customers throughout the United States. To accomplish these goals, SNAAC recently ... [Read More]

Ally Financial chief executive officer Jeffrey Brown articulated a host of reasons why the finance company’s $800 million decline in originations year-over-year is not a cause for concern, as it set records in other metrics associated with first-quarter originations. Brown ... [Read More]

Online pre-qualified monthly payment marketing provider DriveItNow recently reached the milestone of more than 4 billion monthly payments quoted to online shoppers since the service launched in 2008. The company highlighted DriveItNow’s patent pending truPayments calculation engine is now generating ... [Read More]

While also touching on how the subprime auto finance company is navigating challenges in both collections and rolling out securitizations, Consumer Portfolio Services highlighted that it closed the first quarter by originating the most contracts ever in a single month. ... [Read More]

Along with offering more details about complaints originating in California, the Consumer Financial Protection Bureau released its latest monthly consumer complaint snapshot this week as the overall total continued to march toward 900,000. As of April 1, the CFPB said ... [Read More]

SpringboardAuto.com rolled out its private-party transaction financing availability this week. With the company indicating more states in its network will be added soon, the online platform is now originating financing for buyers in Arizona, California, and Florida. SpringboardAuto.com chief executive ... [Read More]