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Lenders, forwarders & agents discuss repo bottlenecks
Wednesday, Jan. 28, 2026, 07:16 PM
In another of the Used Car Week 2025 panel discussions focused on repossessions and recoveries, AutoSquared.ai co-founder Bahador Rahimi led a conversation that included lenders, forwarders and agents. The group exchanged ideas about how industry firms can smooth the bottlenecks ... Listen Here
Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here

Flagship Credit Acceptance welcomes new chief risk officer

Another former Manheim Canada exec joins Otolane
Thursday, Jan. 9, 2025, 11:26 AM
SubPrime Auto Finance News Staff
An executive whose career includes time with DriveTime Automotive and Capital One now is with Flagship Credit Acceptance. Continuing a string of industry executive moves to begin the year, Flagship Credit Acceptance on Wednesday appointed Matthew Long to be its ... [Read More]

LCT welcomes former EY managing director to board of advisors

Wednesday, Jan. 8, 2025, 11:32 AM
SubPrime Auto Finance News Staff
Lender Compliance Technologies (LCT) has a new resource to guide its way through the world of compliance solutions for managing F&I product refunds. LCT on Tuesday announced the appointment of Bob Johnson to its board of advisors. The company said ... [Read More]

CFPB targets Experian via lawsuit over credit report errors

Wednesday, Jan. 8, 2025, 11:32 AM
SubPrime Auto Finance News Staff
The Consumer Financial Protection Bureau (CFPB) is suing Experian, claiming the nationwide consumer reporting agency is unlawfully failing to properly investigate consumer disputes. According to a news release distributed on Tuesday, the CFPB alleges that Experian does not take sufficient ... [Read More]

Experts see positives of Trump & Congress on auto, plus less Fed impact

Monday, Jan. 6, 2025, 11:29 AM
Nick Zulovich, Senior Editor
President-elect Donald Trump is set to return to the White House, and a Republican-controlled Congress is about to be in place, too. Those developments and what lawmakers could do going forward, plus potential future decisions by the Federal Reserve, are ... [Read More]

AFSA: Safety of conference attendees in New Orleans is ‘our top priority’

Friday, Jan. 3, 2025, 10:45 AM
SubPrime Auto Finance News Staff
Like the sentiments conveyed by the National Automobile Dealers Association, the American Financial Services Association offered a statement late on Thursday, offering sympathy to people impacted by the horrific incident earlier this week in New Orleans, which is also the ... [Read More]

Edmunds: Down payments for financed used cars edge higher in Q4

Friday, Jan. 3, 2025, 10:44 AM
SubPrime Auto Finance News Staff
Along with highlighting how many consumers are committing to a monthly payment of more than $1,000 to take delivery of a new vehicle, the newest auto finance data from Edmunds showed dealerships and finance companies coaxed a bit more of ... [Read More]

FTC collaborates with AGs in Illinois & Maryland on dealer allegations & $20M settlement

FTC sends annual report to CFPB recapping activities regarding financial acts
Thursday, Jan. 2, 2025, 11:09 AM
SubPrime Auto Finance News Staff
The Federal Trade Commission didn’t sit idle this holiday season, especially when policing car dealerships. The regulator made separate announcements before and after Christmas involving two dealer groups that operate more than a dozen stores. The first action was connected ... [Read More]

Open Lending certifies 1 millionth contract through Lenders Protection

Friday, Dec. 13, 2024, 09:34 AM
SubPrime Auto Finance News Staff
It’s been a milestone week for Open Lending Corp., which announced the certification of the 1 millionth contract through its Lenders Protection decisioning engine. Company leadership said this achievement underscores Open Lending’s ongoing efforts to empower financial institutions to grow ... [Read More]

COMMENTARY: CFPB’s message is clear about product refunds

BHPH evolution: Key to success in a recovering auto industry
Wednesday, Dec. 11, 2024, 10:28 AM
Rick Hackett
The Consumer Financial Protection Bureau (CFPB) recently released a special edition of its Supervisory Highlights, focusing a substantial portion of the auto finance industry-specific report on a longstanding issue: the servicing of auto loans with ancillary or F&I products. The ... [Read More]

Federal & state regulators revisit elder financial exploitation

latest news
Tuesday, Dec. 10, 2024, 10:32 AM
SubPrime Auto Finance News Staff
It might very well be the case that a 97-year-old consumer is applying for financing to take delivery of a $97,000 luxury SUV. Or it could be someone with illegal intentions trying to take advantage of that elderly individual. Last ... [Read More]

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