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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

RepoRoute Aims to Streamline Process for Agents

michael eusabio at re3
Wednesday, Mar. 11, 2015, 03:37 PM
SubPrime Auto Finance News Staff
Led by the Digital Dog Auto Recovery, Intellaegis and masterQueue development teams, several industry entrepreneurs are rolling out what they contend is an effective management solution that considers the repossession process from the field operation perspective. Developers plan to showcase ... [Read More]

InilexGPS Reaching Out to Credit Unions Through New Strategy

money car
Wednesday, Mar. 11, 2015, 03:28 PM
SubPrime Auto Finance News Staff
InilexGPS is leveraging a new relationship with the National Cooperative Business Association CLUSA International (NCBA CLUSA) — a trade association for cooperative businesses in the United States and an international development organization — in an effort to gain more traction ... [Read More]

3 Credit Bureaus Unveil Plan to Improve Report Accuracy

graph concept 2
Monday, Mar. 9, 2015, 03:36 PM
SubPrime Auto Finance News Staff
Dialogue involving the three largest credit bureaus and attorneys general resulted in a strategy the data and information providers contend will improve the consumer material finance companies leverage during the underwriting and buying process for vehicle installment contracts. The Consumer ... [Read More]

GSFSGroup Appoints New Compliance Director

new hire
Monday, Mar. 9, 2015, 03:33 PM
SubPrime Auto Finance News Staff
With a high level of expertise stemming from an extensive career in diverse areas of the industry, GSFSGroup recently hired Lewis Kuhl to be senior counsel and director of regulatory compliance. The company indicated Kuhl now has responsibility for ensuring ... [Read More]

TrueCar, LendKey Partner for New Online Buying & Financing Platform

marketplace button
Monday, Mar. 9, 2015, 03:29 PM
SubPrime Auto Finance News Staff
TrueCar formed a partnership with LendKey on Monday to launch an integrated vehicle buying and financing program. The companies explained this partnership will give consumers insight into pricing data and access to guaranteed savings as well as the ability to ... [Read More]

Jeram Marketing Hosts AFIP Certification Boot Camp in the Steel City

Pittsburgh
Monday, Mar. 9, 2015, 03:19 PM
SubPrime Auto Finance News Staff
Pittsburgh-based Jeram Marketing hosted a regional Association of Finance & Insurance Professionals certification boot camp for the sales and F&I personnel of its dealer clients and other interested parties last month. AFIP highlighted the event drew 15 attendees representing nine ... [Read More]

Lawmakers Make Move to Restructure CFPB

capitol hill for spn story
Friday, Mar. 6, 2015, 05:07 PM
Nick Zulovich, Editor
This week’s introduction of a Congressional measure to “reform and refocus” the Consumer Financial Protection Bureau — changing the bureau’s structure from director led to a bipartisan five-person commission appointed by the president — received immediate cheers from eight different ... [Read More]

What ‘Omnichannel’ Platforms Could Do for Finance Companies

devices 3
Friday, Mar. 6, 2015, 05:01 PM
SubPrime Auto Finance News Staff
Along with highlighting company successes since new chief executive officer Edgars “Edz” Sturans took control last September, BillingTree also explained the potential benefits of leveraging “omnichannel” platforms. BillingTree head of corporate marketing Dave Yohe said the “omnichannel” bandwagon is gaining ... [Read More]

Enterprise Drives $483M in Loan Volume to Credit Unions

EnterpriseCarSales for SPN
Friday, Mar. 6, 2015, 04:58 PM
SubPrime Auto Finance News Staff
Enterprise Car Sales generated a record $483 million in loan volume to more than 28,000 credit union members during 2014. Enterprise Car Sales is a service of Enterprise Rent-A-Car, the largest rental car brand in North America, and specializes in ... [Read More]

Used Financing Penetration Rate Hits New High

sales agreement 3
Wednesday, Mar. 4, 2015, 04:14 PM
SubPrime Auto Finance News Staff
In what should be good news for dealership F&I personnel and finance company portfolio managers, Experian Automotive reported that consumers are relying on financing more than ever to buy their next vehicle. According to its latest State of the Automotive ... [Read More]
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