Perhaps one segment of the annual report generated by the ombudsman of the Consumer Financial Protection Bureau might be of particular interest to auto finance companies and their compliance departments. During the last fiscal year, the CFPB ombudsman launched its ... [Read More]

GWC Warranty wanted to give dealers recommendations to develop new processes designed to increase customer satisfaction and build loyalty. So this week, the provider and administrator of automotive F&I products released a free eBook titled, “A Dealer’s Guide to Transparency ... [Read More]

James Waldron recently recovered more than just a high-line Mercedes-Benz. The CEO of Texas-based 1st Adjusters helped to lead federal officials to quite a fraud scheme that included several other luxury vehicles. Advantage Automotive Analytics recapped the incident for SubPrime ... [Read More]

Kroll Bond Rating Agency (KBRA) released research on Monday assessing changes in the auto loan asset-backed security (ABS) sector, prompting experts to say the segment has demonstrated “both stability and volatility over the past decade.” The firm’s resulting report evaluated ... [Read More]

Two prominent technology service providers for dealerships and finance companies now are working together to smooth the titling process. Cox Automotive announced on Monday a new integration that geared to drive dealer value by connecting Dealertrack’s Registration and Title Solutions ... [Read More]

The Federal Trade Commission (FTC) seems to be in full assault mode when it comes to regulating auto dealers. It is doing so by proposing new rules and by entering consent decrees with allegedly offending dealers.  And 2022 has been ... [Read More]

With used-vehicle prices easing a bit, the amount of risk that finance companies are absorbing into their portfolios is starting to abate a bit, too. According to Experian’s State of the Automotive Finance Market Report: Q3 2022, the average amount ... [Read More]

Nordis Technologies and Solutions by Text (SBT) contend that a growing number of auto finance company customers want to receive statement alerts and payment reminders by text, especially with direct links to online account management and payment portals. To enhance ... [Read More]

Ahead of his appearance on stage during Used Car Week 2022 in San Diego, PAR North America’s Ryan Hawley took time for this episode of the Auto Remarketing Podcast. Hawley described how the forwarding industry is getting ready for an ... [Read More]

Following their keynote presentation at Used Car Week 2022 in San Diego, a trio of experts reiterated how complex product refunds can be for finance companies following a vehicle repossession or total-loss insurance claim. Anne Holtzman and Peter Krall of ... [Read More]