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Lenders, forwarders & agents discuss repo bottlenecks
Wednesday, Jan. 28, 2026, 07:16 PM
In another of the Used Car Week 2025 panel discussions focused on repossessions and recoveries, AutoSquared.ai co-founder Bahador Rahimi led a conversation that included lenders, forwarders and agents. The group exchanged ideas about how industry firms can smooth the bottlenecks ... Listen Here
Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here

Hudson Cook Attorneys to be Honored by AFSA

Thursday, Sep. 17, 2009, 12:00 AM
Nick Zulovich
HANOVER, Md. — The two veteran attorneys of Hudson Cook are scheduled to receive the American Financial Services Association's 2009 Distinguished Service Award. Fittingly, the honors will be bestowed upon the firm's founding partners, Tom Hudson and Robert Cook. "I know of ... [Read More]

Zoot: Simply Cutting Originations to Lessen Risk Doesn’t Work

Thursday, Sep. 17, 2009, 12:00 AM
Nick Zulovich
BOZEMAN, Mont. — Zoot, a provider of advanced instant credit decisioning and loan origination solutions, recently discovered that financial institutions are having a lot of difficulty with their credit risk policy development due to the quickly changing times. More specifically, part ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Wolters Kluwer Launches RefundOne Q4 for BHPH Dealers

Thursday, Sep. 17, 2009, 12:00 AM
Nick Zulovich
MINNEAPOLIS — Wolters Kluwer Financial Services announced this week that it has launched RefundOne Q4. This program is the latest edition of the company's tax estimation solution for buy-here, pay-here dealerships, allowing them to estimate a customer's 2009 federal tax refund ... [Read More]

Zag Reports High Growth, Profitability during Downturn

Tuesday, Sep. 15, 2009, 12:00 AM
Nick Zulovich
SANTA MONICA, Calif. — During a time when Autodata reported nationwide industry sales down 12 percent, officials at Zag.com announced the company reached profitability. According to its second-quarter sales results, the online car-buying site saw an increase of 73 percent year-over-year. Those results were ... [Read More]

Florida Ford Franchise Says It Thrives on Used Sales

Tuesday, Sep. 15, 2009, 12:00 AM
Nick Zulovich
GAINESVILLE, Fla. — The vice president of Santa Fe Ford, based in Gainesville, Fla., reports that his store didn't need Cash for Clunkers to maintain strong sales. While the store used to pay money for bad credit leads, he says this ... [Read More]

Carolina Automotive Resource Announces New Partnership, Expanded Team

Tuesday, Sep. 15, 2009, 12:00 AM
Nick Zulovich
WILMINGTON, N.C. — Carolina Automotive Resource Services recently announced a new partnership that may aid dealers in acquiring their target customer without having to pay for the service up front. The company has joined forces with www.igotmycar.com to help dealers find a specific set of ... [Read More]

AFSA CEO Says Consumer Financial Protection Agency Would Hurt Auto Loan Choices

Tuesday, Sep. 15, 2009, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — The American Financial Services Association's president and chief executive officer Chris Stinebert came out with a statement this week saying the establishment of a Consumer Financial Protection Agency will be bad news for consumers when it comes to ... [Read More]

Mercedes-Benz Financial Slowly Rolls Out eValidate Via Service Providers

Thursday, Sep. 10, 2009, 12:00 AM
Nick Zulovich
FARMINGTON HILLS, Mich. — Mercedes-Benz Financial announced it has launched a new, full contract data validation system that integrates with dealers management systems. The program, called eValidate, is designed to perform more than 100 validations of information within seconds, helping to reduce ... [Read More]

Experian Automotive Sees Some Positive Signs in Auto Lending Marketplace

Thursday, Sep. 10, 2009, 12:00 AM
Nick Zulovich
SCHAUMBURG, Ill. — In Experian Automotive's latest credit analysis of the auto industry, the company discovered that credit appears to be loosening via auto lenders from the second quarter of last year to the same quarter of this year. More specifically, ... [Read More]

DebtMarket, First Associates Team Up to Streamline Portfolio Sales

Thursday, Sep. 10, 2009, 12:00 AM
Nick Zulovich
LOS ANGELES and SAN DIEGO — Reacting to a need for a secondary marketplace to open up credit lines, DebtMarket and First Associates recently announced they have joined forces in an effort to provide a new way to sell loan originations. ... [Read More]

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