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Jessica Gonzalez of InformedIQ on growing ‘AI and fraud fatigue’
Wednesday, Mar. 11, 2026, 04:17 PM
Jessica Gonzalez, vice president of customer success and general manager of automotive at InformedIQ, appeared again on the Auto Remarketing Podcast to describe growing “AI and fraud fatigue” and other topics connected with auto finance. Listen Here
Carleton’s Tim Yalich on how critical accurate payment information is to today’s car shoppers
Tuesday, Mar. 10, 2026, 02:48 PM
Tim Yalich, who now is vice president of business development for Carleton, returned for an appearance on the Auto Remarketing Podcast. Yalich explained how much more crucial accurate payment information is to today’s car shoppers in an environment with some ... Listen Here
Widewail CEO Cuyler Owens
Monday, Mar. 9, 2026, 08:09 PM
Cuyler Owens is CEO of Widewail, a reputation and customer experience platform for the auto industry Cuyler joined Widewail as CEO in December, following nearly three years as chief revenue officer of TrustRadius, and time with Dell, Vmware and Dealerware. ... Listen Here

New Data Finds that Subprime, Deep Subprime Outstanding Balances Continue to Grow

Thursday, Sep. 3, 2009, 12:00 AM
Nick Zulovich
COSTA MESA, Calif., and NEW YORK — Apparently, consumers are continuing to migrate to lower credit bands. In fact, the number of consumers falling into the super-prime category has dropped by 10 percent since the third quarter of 2008, as measured ... [Read More]

Bankruptcy Filings Climb Over Last August

Thursday, Sep. 3, 2009, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — Bankruptcy filings in August again increased over the same month in the prior year. However, on the brighter side, the number of filings was a decline from July. More specifically, the American Bankruptcy Institution reported 119,874 consumer bankruptcy ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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AWARE: Transportation is Vital to Job Seekers

Thursday, Sep. 3, 2009, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — As many Americans this Labor Day deal with record high levels of unemployment, Americans Well-Informed on Auto Retailing Economics pointed out that the importance of transportation when looking for jobs is vital. The group went on to say ... [Read More]

Digital Recognition Network Partners with TFS to Recover Vehicles

Tuesday, Sep. 1, 2009, 12:00 AM
Nick Zulovich
FORT WORTH, Texas — With many companies and reports finding that repossessions and defaults are on the upswing, recovering these vehicles has become even more important to lessening charge-offs and bolstering bottom lines. To help recover these vehicles, Toyota Financial Services recently ... [Read More]

TransUnion: Annual Auto Loan Delinquencies Continue Climb

Tuesday, Sep. 1, 2009, 12:00 AM
Nick Zulovich
CHICAGO — TransUnion.com discovered that the national 60-day auto delinquency rate declined between the first and second quarter from 0.83 percent to 0.73 percent. However, the annual delinquency rate was another story. The company reported that the annual rate climbed 7.35 ... [Read More]

BMW Financial Teams Up with Chordiant to Improve Collections

Tuesday, Sep. 1, 2009, 12:00 AM
Nick Zulovich
CUPERTINO, Calif. — In tough economic times, customers can get behind or become unable to make payments. Walking the line between getting the customer current and keeping him willing to pay and hurting the relationship can be tricky.  With Chordiant Software's ... [Read More]

RouteOne Completes Westlake Integration

Tuesday, Sep. 1, 2009, 12:00 AM
Nick Zulovich
FARMINGTON HILLS, Mich. — RouteOne recently announced that it has completed integration with California-based Westlake Financial Services. Westlake funds contracts through a network of more than 5,000 new and used dealerships throughout the United States. It is the financial services arm ... [Read More]

Louisiana-Based Credit Union Partners with AppOne

Thursday, Aug. 27, 2009, 12:00 AM
Nick Zulovich
BATON ROUGE, La. — Wolters Kluwer Financial Services has gained another partner that will use its AppOne platform to provide indirect lending, credit approval and compliance processes to lenders and dealerships. The new partner is ASI Federal Credit Union, one of ... [Read More]

CNW: Average FICO Dips, More Women Turn to Plastic for Down Payments

Thursday, Aug. 27, 2009, 12:00 AM
Nick Zulovich
BANDON, Ore. — CNW Research discovered that as banks, captives, credit unions and others tried to leverage the Cash for Clunkers, they allowed average FICO scores to dip. More specifically, the average FICO score, including cash, finance and lease customers, came ... [Read More]

Repossessions: What’s the Alternative?

Thursday, Aug. 27, 2009, 12:00 AM
Nick Zulovich
SARASOTA, Fla. — In this difficult economy, more and more customers are struggling to make their buy-here, pay-here car payments. Repossessions are occurring at record levels as customers are simply surrendering their vehicles and walking away from the balance on their ... [Read More]

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