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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

NABD to Share Findings on BHPH Payment Devices

Tuesday, Oct. 13, 2009, 12:00 AM
Nick Zulovich
HOUSTON — The National Alliance of Buy-Here, Pay-Here Dealers announced Monday that it is compiling a comprehensive report containing statistics on the use of payment devices by BHPH operators. Kenneth Shilson, CPA and NABD founder, explained that technology will play an ... [Read More]

Wolters Kluwer, Nowcom Team Up

Thursday, Oct. 8, 2009, 12:00 AM
Nick Zulovich
LOS ANGELES — Dealers who work with Wolters Kluwer Financial Services now have a streamlined system of processing loan documents thanks to a new service being offered by Nowcom. With a simple click of the mouse, Nowcom's Dealer Desktop "print pack" ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

AutoLoanDaily.com Goes Live

Thursday, Oct. 8, 2009, 12:00 AM
Nick Zulovich
FORT LAUDERDALE, Fla. — AutoLoanDaily.com launches as a consumer auto finance news and advice site that will feature stories with dealers, lenders and credit experts. The site is designed to provide shoppers with advice and research on loans, leases and car financing. "In ... [Read More]

Henderson Names Replacement for LaNeve

Thursday, Oct. 8, 2009, 12:00 AM
Nick Zulovich
DETROIT — Late Wednesday, Fritz Henderson, General Motors president and chief executive officer, named Mark LaNeve's replacement. Promoted to the position is Susan Docherty, who is currently the general manager of Buick-GMC. She takes over the role on Oct. 16 and ... [Read More]

Fed: Average Amount Financed on Car Loan Plummets

Thursday, Oct. 8, 2009, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — The Federal Reserve announced the latest auto finance trends on Wednesday, and in an interesting turn, the average amount financed at auto lenders showed a significant drop. This figure came in at $24,405 on new-car loans in August, ... [Read More]

AppOne Gains Kansas-Based Credit Union

Tuesday, Oct. 6, 2009, 12:00 AM
Nick Zulovich
BATON ROUGE, La. — In the all-important need to open up credit availability and get the economy moving again, Wolters Kluwer Financial Services announced it has gained a new financial institution to use its AppOne platform. The most recent lending facility to ... [Read More]

Bankruptcy Filings Hit New Nine-Month Record Since 2005

Tuesday, Oct. 6, 2009, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — For the first time since 2005, bankruptcy filings jumped past the 1 million mark during the first three calendar quarters of a year, according to the American Bankruptcy Institute. Relying on data on from the National Bankruptcy Research ... [Read More]

Former AmeriCredit Exec Joins XpressCredit as Director of Lender Development

Tuesday, Oct. 6, 2009, 12:00 AM
Nick Zulovich
SYRACUSE, N.Y. — XpressCredit today announced the hiring of a former AmeriCredit executive as director of lender development. Taking on this position is Rory Noske. Noske brings more than 18 years of experience, developing business relationships in the auto financial services ... [Read More]

DealerTrack Adds Red Flags Reporting

Tuesday, Oct. 6, 2009, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y. — DealerTrack customers now have access to Red Flags Reporting. The Red Flags Rules are expected to be enforced starting Nov. 1.  The addition is designed to help dealers in providing an audit trail and ensuring employees are complying with the Red ... [Read More]

ABA Says Auto Loan Delinquency Rates Improved

Thursday, Oct. 1, 2009, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Although overall consumer delinquencies reached a record mark during the second quarter, auto loans — both direct and indirect — showed significant improvement during the period, according to the American Bankers Association. Specifically, direct auto loan delinquencies dropped 55 basis ... [Read More]

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