SCUSA chooses Womack to succeed Broderick as operations head
Santander Consumer USA is set to become a private company. And the provider will do so with a new head of operations.
According to a news release distributed on Wednesday, Santander named Marc Womack as head of operations in a move that will become effective on Oct. 18.
The company said Womack will report to Santander Consumer president and chief executive officer Mahesh Aditya and will be based out of Dallas.
Womack succeeds Sandra Broderick, who will retire in early 2022.
Santander said Womack will lead all operations functions, including loan operations, lease end and auctions accounts, customer experience, operations employee experience, operations business intelligence and reporting, quality management, collections, and operations business controls and risk management.
SCUSA highlighted Womack has more than 30 years of consumer and commercial banking expertise, with experience across multiple product/service segments including auto, credit card, personal loan, commercial lending and insurance.
Most recently, Womack was head of TD Auto Finance, U.S., responsible for the overall leadership and strategic direction of TD’s indirect retail and commercial auto finance businesses. Womack also served TD as chief operating officer where he led the commercial lending, retail operations and field distribution for TD’s U.S. auto organization.
Additionally, Womack was head of U.S. product for TD Auto Finance and chief of staff to TD Bank.
Prior to joining TD, Womack held several senior executive roles at GE Capital, JPMorgan Chase, Capital One, Hyundai Capital America and HSBC.
“I am excited to welcome Marc to Santander Consumer,” Aditya said in the news release. “His extensive experience coupled with his industry leadership and advocacy will serve us well as SC continues to strive for next-level service for our consumer and dealer customers, as well as building greater financial inclusion and empowerment in the communities we serve.”
Broderick was among the 2019 Women in Auto Finance honorees and in March was as the 2021 Vehicle Finance Division chair for the American Financial Services Association
“I also want to thank Sandra Broderick for her years of service to Santander Consumer,” Aditya said. “Among her many accomplishments during her tenure with SC, she led key transformative projections in our operations areas, and modernized and matured the operations organization. We wish her the very best in her next chapter.”