Honoring the best in service quality, Volkswagen of America is sending national champions from four different dealerships across the U.S. to compete in the automaker’s Retail Qualification World Championship next month in Wolfsburg, Germany. The four champions from the U.S. taking part in the international competition are: — Service Consultant National Champion: Virko Tammaru from […] [Read More]

Auto dealerships face plenty of uncertainty regarding their business every day. How competitive is your pricing? How effective is your marketing? Do you have sufficiently trained staff? Do you have enough inventory? It would be great if you had one less worry: wondering if you’ve selected the right vehicle carrier. There are plenty of ways […] [Read More]

In response to the recent guidance from the Consumer Financial Protection Bureau on indirect automotive finance — which could have a signfincant impact on dealerships — Dealertrack Technologies will be holding a free webinar this week. The event is the latest in a series of compliance webinars from Dealertrack and is scheduled for Thursday  at […] [Read More]

As dealers highlight models to fulfill buyer demand for gas-sipping, high-performance vehicles, a new J.D. Power study showed satisfaction is declining among customers whose vehicles are equipped with a feature automakers are using to improve fuel efficiency. Specifically, customer happiness with run-flat or low-rolling resistance tires is softening, according to the J.D. Power and Associates […] [Read More]

AutoCanada Inc. announced 2012 fourth quarter and record annual financial results Wednesday, reporting growth in almost every segment of the business. With revenue increasing 9.8 percent in Q4 of last year to rest at $262 million, the dealer group announced that the number of used vehicles retailed increased by 1.8 percent, coming in at 2,172 […] [Read More]

This year’s Auto Remarketing Canada Conference, presented by CarProof, is less than four weeks around the corner. Conference organizers have extended the  early registration deadline to April 1, so you still have time to save $200. Speakers, attendees, exhibitors and sponsors make their way to the Fairmont Royal York on April 22 and April 23 […] [Read More]

CarMark Auto Finance is hosting a free webinar this afternoon that will explore the details behind a new residual-based financing option that can help dealers greatly reduce monthly payments for their customers. But you must act quickly to take advantage; the event begins at 2 p.m. (EST) Leading the “CarMark Auto Finance: A New Residual-Based […] [Read More]

As the New York International Auto Show gets under way, new rides are being launched right and left. To give dealers and others in the industry an idea of how these vehicles will hold up against time, price-wise, ALG’s Eric Lyman offered a bit of commentary from the show. Here’s what the ALG vice president of […] [Read More]

CarMark Auto Finance is hosting a free webinar on Thursday that will explore the details behind a new residual-based financing option that can help dealers greatly reduce monthly payments for their customers. Leading the “CarMark Auto Finance: A New Residual-Based Finance Program” webinar is David Ruggles, manager of CarMark Auto Finance. The event is scheduled […] [Read More]

With gas prices high, commuting and the amount of money it takes to get from home to work and back again has high priority on consumers’ minds these days. And according to AAA, 86 percent of Americans rely on their vehicle to get them to and from work every day. In what could be an […] [Read More]