Artificial intelligence technology provider Impel is joining with FordDirect in a strategic partnership to bring Impel’s conversational AI products to Ford dealers and Lincoln retailers nationwide. FordDirect is a joint venture between Ford Motor Company and its franchise dealers that serves as the data hub connecting them. Through a direct integration with FordDirect’s Customer Journey […] [Read More]

The most important information an electric vehicle buyer can have is the condition of its battery. So Autotrader is bringing that information to its EV listings. The Cox Automotive brand announced it will make EV battery health scores available on its used electric vehicle listings, aiming to give shoppers “a fuller picture” of the battery’s […] [Read More]

Artificial intelligence software company Numa has launched what it says is the first AI agent platform for dealerships, designed to address communication breakdowns with customers and provide full visibility into all service communications within the dealership. With the new platform, Numa is also releasing two new AI agents: the Appointment Agent and the Call Intelligence […] [Read More]

We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Todd Smith, who is CEO of QoreAI. Smith explained how artificial intelligence now can swiftly match potential car buyers with affordable vehicles using real-time credit information and advanced algorithms. Listen to the […] [Read More]

In the dynamic landscape of automotive marketing, a new trend is emerging that could reshape how brands engage with consumers: blockchain technology. This approach leverages the inherent capabilities of blockchain for cost-effective, direct, and highly traceable marketing strategies. Understanding blockchain in marketing Blockchain isn’t just the foundation of cryptocurrencies; it’s a ledger of transactions that […] [Read More]

Repair OnDemand wants to make a big splash and the upcoming NADA Show. The auto repair technology provider said it will launch five new enhancements to its Repair360 reconditioning management system during the event, set for next week in New Orleans. “We’re seeing profit margins shrinking again as we head into 2025, and one way […] [Read More]

Dealership software platform TradePending has launched new video feature in its trade-in valuation tool. The free update is designed to allow car owners to record and share a short video walk-around of their vehicles, enhancing the process for both dealerships and customers. When users request a trade-in value through TradePending’s tool, the company said, they […] [Read More]