At the NADA Show in February, Cars.com announced a pilot program for a new artificial intelligence video advertising system designed to automatically create “shopper-ready video assets” for dealership inventory. The first results from that program, which launched its first campaign in March, are now in. The car-shopping marketplace said its internal data showed it served […] [Read More]

In February, Fullpath — the artificial intelligence-first customer data platform for the automotive industry — released its Auto Intelligence Index for January 2026, which includes data on how consumers are getting information about cars online. According to the organization’s data, dealer websites have received a significant increase — 15 times year-over-year — in website traffic […] [Read More]

Calling it the “most significant capability investment we’ve made in years,” Cox Automotive has signed a deal to acquire Fullpath, an artificial intelligence-powered customer data platform and marketing automation company. The purchase, announced Thursday, is expected to close within 30 days. “Dealers today are navigating the most competitive and technology-intensive environment in the history of […] [Read More]

DriveCentric’s newest AI agents are on their own. The customer engagement platform announced it has expanded the capabilities of its artificial intelligence-powered agents to include autonomously executing several “critical workflows” that dealerships often struggle to cover consistently. The agents, built into the DriveCentric platform, are designed to augment existing tools such as Automation Hub and […] [Read More]

In what the company called a “revolutionary moment,” PureCars said Monday it has acquired automotive data mining and customer engagement solutions provider AutoAlert. The companies did not disclose an acquisition price. PureCars, which provides customer data management and advertising tools, said it is blending its advertising tech, CDP, DMP and agentic artificial intelligence tools with […] [Read More]

In a wide-ranging update shared late Thursday afternoon, Cars.com confirmed it has initiated a cost-reduction program, which includes workforce trimming of approximately 11% of its full-time positions, along with process changes and vendor cost optimization. The company said in a news release the moves are expected to generate $25 million to $30 million in recurring […] [Read More]

Numa is moving into new territory. The artificial intelligence platform for dealership service department customer operations has acquired AI sales platform Ficus, a deal designed to accelerate Numa’s expansion into dealership sales and variable operations. “This has been a defining year for Numa,” founder and CEO Tasso Roumeliotis said. “Dealerships are moving from fragmented software […] [Read More]

AVILOO, a Europe-based provider of electric vehicle battery diagnostics that entered the U.S. market in 2024, now has a leader for its American operation. Auto industry veteran Brett Lippel has been named CEO of AVILOO Northern America to drive strategic growth and nationwide adoption of its battery testing technology. His mission, the company said, is […] [Read More]

From its beginnings, Carfax has been focused on a car’s past — how many owners it’s had, accidents it’s been in, maintenance records. Now it is looking into the future. The provider of vehicle history reports has added an assessment of future reliability to its reports, giving consumers a VIN-specific evaluation of what’s ahead for […] [Read More]

Usually, a booster launches a rocket. This time, RockED is launching Booster. The automotive training platform announced the creation of Booster, an automated performance management system designed to improve service advisor performance. RockED said the system combines its learning platform with live performance leaderboards and “tailors coaching to the individual gaps of every employee.” In […] [Read More]