A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those AI-driven search engines. That means customers are routed through third-party aggregators rather than directly to […] [Read More]

A new survey report from Lotlinx asserts that in its current form, “AI is broken for dealers.” The company contends the era of “one-size-fits-all artificial intelligence” is over for auto dealers. The recent survey of 215 executives from both franchised and independent dealerships shows that 84% of dealers say they “often” or “almost always” fail […] [Read More]

DealerOn has done NASA one better. While the space agency recently launched the first astronauts to visit the moon in more than 50 years, the provider of auto dealership websites and digital sales and marketing technology boasted two launches on the same day. Tuesday, DealerOn introduced OnPrompt, an artificial intelligence search visibility platform built for […] [Read More]

Scott Painter’s makeover of TrueCar now includes two new additions in leadership roles. The digital auto retail platform announced it has hired former INFINITI executive Nikole Wells as senior vice president of dealer sales and Steve Moretti, who worked with Painter during his original tenure with TrueCar, as senior director of data acquisition and strategic […] [Read More]

Another day, another integration partnership for Tekion. The dealership technology provider has integrated with DAS Technology to connect the DAS artificial intelligence customer data and experience platform with Tekion’s AI-based Automotive Retail Cloud, a platform designed to handle the full spectrum of dealership operations. DAS Technology is the second new partner to join Tekion’s Automotive […] [Read More]

Artificial intelligence was everywhere at NADA Show 2026 earlier this year, and one thing quickly became apparent: while AI may have been used primarily as a communication tool, its use cases have quickly expanded to other parts of dealership operations. From speeding up reconditioning to dynamic pricing for used vehicles, AI is quickly becoming a […] [Read More]

TradePending isn’t pending anymore. Rather, the automotive dealership software provider has arrived — at a new name, announcing it has rebranded as Protomiq. In a news release, the company said the brand change reflects its evolution into “an intelligent digital sales conversion platform that uses engaging, integrated digital experiences to help dealers identify shoppers who […] [Read More]

Tekion’s latest integration has given its dealership technology some backbone. Or, more accurately, a Spyne. That’s Spyne, a provider of artificial intelligence auto retail technology, which announced an integration with Tekion’s cloud-based platform designed to expand the connected partner ecosystem in Tekion’s Automotive Partner Cloud and boost operational efficiency through improved data exchange. The partnership […] [Read More]

Following an accolade for having the best large island booth at NADA Show 2026 and meeting with hundreds of industry peers from across the country, Pinewood.AI on Tuesday joined the Standards for Technology in Automotive Retail (STAR). According to a news release, the cloud-based full-service technology provider to automotive retailers and OEMs, technology providers, and […] [Read More]

Good customer relationship management requires good communication. Which is why dealership CRM DriveCentric’s latest partnership integrates GoTo’s artificial intelligence communications platform into its customer engagement platform. For GoTo, a provider of cloud communications and information technology, the integration expands a commitment to the automotive sector that began in earnest with its launch of GoTo Connect […] [Read More]