Widewail’s founder has stepped away from the day-to-day. Matt Murray, who started the reputation management and customer experience platform with his wife Angi in 2017, has transitioned out of his role as CEO to serve as a board member and strategic advisor to the company. In his place, Widewail has named customer feedback industry veteran […] [Read More]

Another widely used dealership system that contains personally identifiable information (PII) has been infiltrated by fraudsters, compromising consumers’ profiles and creating significant headaches for store managers and the service provider. Separate statements from 700Credit and the National Automobile Dealers Association confirmed the provider of credit reporting and compliance solutions for the automotive industry was hacked […] [Read More]

Sandy Schwartz has a new role. Agero said Tuesday that the former Cox Automotive president and CEO has joined its board of advisors. Schwartz spent four decades at Cox Enterprises, where his roles included leading the Cox Media Group and Cox Automotive subsidiaries. He spent the last four as CEO of Cox Family Office. “Sandy […] [Read More]

It was arguably the biggest development in auto retail technology this autumn. Maybe the entire year. TrueCar announced in mid-October that founder and former CEO Scott Painter is leading a group that plans to acquire the automotive digital marketplace. Upon close, Painter, who stepped down as  CEO in 2015, will return as TrueCar’s CEO. But not […] [Read More]

EMG has launched a new tool to help dealerships create a marketing plan at the local level. The retail automotive streaming advertising company unveiled the Strategy Engine, a new feature in its Maven streaming analytics platform designed to help dealerships turn complex sales and market data into a ready-to-use streaming campaign strategy that grows local […] [Read More]

Artificial intelligence is not human — at least, not yet. So Toma has designed its latest AI systems to know when it’s time for a real person to get involved. The dealership AI agent technology provider has introduced Safeguards for its Service Agent product as well as Inbox, a unified hub for calls, texts and […] [Read More]

CarData, a national provider of vehicle inventory photography and dealership merchandising services, has acquired Southern California-based automotive services provider DiamondLot from founder Rick Wolverton. In a news release, CarData said the acquisition strengthens its operational footprint in the Southern California market and said it represents “a significant milestone” in its mission to deliver photo, video […] [Read More]

One of the co-founders of OPENLANE and The Appraisal Lane is beginning another career chapter. Digital license plate provider Reviver on Friday announced the appointment of Andrew Iorgulescu as chief executive officer and president. The company said the change in executive leadership marks an important moment as Reviver reaffirms its commitment to innovation, adaptability, and […] [Read More]

Fullpath has enlisted help in its quest for data security. The dealership customer data platform has launched its Single Sign-On integration with Okta and Microsoft Entra (previously the Microsoft Azure Active Directory), a new feature designed to provide dealerships with secure login capabilities to bolster dashboard security and improve user access management. In a news […] [Read More]

Impel announced on Wednesday that it has made a strategic investment in Automotive Ventures Mobility Fund II, the early stage auto-tech fund managed by Automotive Ventures. Impel said the investment underscores its role in supporting startup technologies that enhance productivity, improve the customer and employee experience, and accelerate transformation across the automotive retail ecosystem. With […] [Read More]