Of course, most dealers realize that the happier a customer leaves the store, the more likely he or she is to come back. That said, going the extra mile and “delighting” customers by providing an impressive service experience works to ramp ... [Read More]

AutoCanada Inc. announced this week it has added another store to its lineup in British Columbia with the purchase of Don Folk Chevrolet in Kelowna. This announcement comes after AutoCanada management explained in the company’s second-quarter sales results conference call ... [Read More]

Kia Canada is utilizing the world’s most popular and accessible sport, soccer, to help support underserved youth. The company began its fifth annual Drive Change initiative on Friday, joining three Canadian Major League Soccer teams in Montreal, Vancouver and Toronto ... [Read More]

Last week, to cap off its User Summit, DealerSocket announced a development with Dealertrack Technologies, impacting the companies’ U.S. and Canadian customers. The two technology companies entered into a definitive agreement under which DealerSocket will acquire Dealertrack’s Inventory+ business in ... [Read More]

Enterprise Holdings recently announced its regional subsidiary, the Enterprise Rent-A-Car Canada Company, has acquired Toronto-based Metavera Solutions Inc. Metavera, a provider of car sharing technology, works to provide transportation technologies to customers in over a dozen countries. The company was ... [Read More]

Dealer-to-dealer auction system TradeRev announced it has reached an important milestone as well as what it is calling accelerated traction with dealers. The company has posted its 100,000th vehicle to the TradeRev system, president and co-founder Mark Endras shared, who ... [Read More]

Safe-Guard Canada announced it is expanding its offerings with a new office outside Toronto, which opened its doors Monday. The company relocated to a new office in Mississauga, Ontario in an effort to better service clients such as Honda Financial ... [Read More]

OMVIC announced today the beginning of its four-week campaign to spread awareness of all-in price advertising for car buyers in Ontario. Terry O’Keefe, OMVIC’s director of communications and education, says there is a surprisingly low amount of awareness of the ... [Read More]

CarProof Corp. announced today it has hired a new manager of national strategic accounts. Chosen for the position is Richard Pasta, who was most recently manager of national fleet sales, CPO and remarketing at Kia Motors Canada — a position ... [Read More]

The countdown is on for the 2015 Calgary Dealer Talk conference, which will focus on topics ranging from marketing to sales, best practices and more. After three successful years in Toronto, the half-day event — powered by Kijiji Autos and ... [Read More]