Mazda dealers have a new way to offer their customers a pick-me-up. On Thursday, Uber for Business announced a partnership with Mazda North American Operation that allows the automaker’s dealers to provide courtesy rides through Uber’s platform. The program is being rolled out to Mazda dealers in the U.S., who can now utilize Uber’s network […] [Read More]

Strong used-vehicle sales saved Lithia & Driveway's otherwise somewhat disappointing fourth quarter results. And while used profits per unit were stagnant, Lithia sees considerable room to improve in that area. Older cars are the key. “I think there's a stage and an evolution that occurs in selling used cars, that I think we've got the […] [Read More]

Here’s some good news: Used-vehicle gross profit for AutoNation was up 5% for the year of 2025, and that reflected increases in used retail and used wholesale, said AutoNation chief financial officer Tom Szlosek. Retail profitability per unit for the year was in line with 2024, but the not-so-good news is that it was modestly […] [Read More]

Affordability will continue to be a big concern for both dealers and consumers in 2026, said panelists at the “2026 Economic Outlook” session at NADA Show last week, and used EVs will offer one solution. They will be less expensive than a new vehicle, whether gas or electric, and used EVs will be plentiful because […] [Read More]

Certified pre-owned sales climbed more than 2% in 2025, and with CPO vehicles remaining a “value signal in a normalizing used market,” J.D. Power is urging dealers and automakers to “lean on CPO as a strategic lever.” There were 2.61 million certified sales last year, which beat 2024 figures by 2.1%, Cox Automotive said, citing […] [Read More]

A global pandemic. Chip shortages. Production and supply issues. Tariff and trade turmoil. The 2020s have been more rollercoaster than roaring for automakers. With the constraints and challenges of the last half decade-plus, OEMs have had to reconsider their approach to marketing and “really maximize the impact of every dollar they’re spending” on advertising, says […] [Read More]

To be frank, it’s a tidy, convenient way for a moderator to wrap up a panel discussion: in the closing 2-3 minutes, give each panelist an opportunity for a parting shot. A key takeaway for the audience, something to watch for in the coming year. It’s also an open-ended way to yield some of the […] [Read More]

“Organized crime has moved in,” Jeremy Louisos said in an interview here at Used Car Week, “in a very serious and big way.” And not necessarily in the same historical sense as the exhibits at The Mob Museum, some 13 miles away in downtown Las Vegas. The vehicle transportation industry is combatting fraudsters that are […] [Read More]

As every dealer knows, there are multiple ways of acquiring cars, and many different types of inventory. In her workshop with Cox Automotive colleague Elizabeth Stegall during Used Car Week 2025, Bethany Johnson, director of strategic planning for Cox’s vAuto, outlined seven channels for sourcing used vehicles, including auctions, dealer trades, customer trade-ins, buying from […] [Read More]

The future of used-car reconditioning isn’t about tires and brakes. It’s about technology and data. “If you’ve been to any of the sessions so far here or at any other conference, you have likely seen and heard everybody talk about the changes that are happening to the automotive industry from the use of automation and, […] [Read More]