When finance companies had an app for that, they scored better on the J.D. Power 2018 U.S. Consumer Financing Satisfaction Study. According to J.D. Power, a well-designed mobile app has become one of the most critical drivers of customer satisfaction ... [Read More]

Modern vehicles generate literally thousands of data points that can be valuable to dealerships, finance companies and other service providers. It appears gaining access to that information is a growing concern for vehicle owners. More than 8 in 10 U.S. ... [Read More]

Used Car Week 2018 is straight ahead. Along with finalizing plans for the industry-leading gathering in Scottsdale, Ariz., Cherokee Media Group also is preparing to build off of the sterling foundation established during the inaugural Automotive Intelligence Summit. Experts and ... [Read More]

Technologically forward consumers often order their coffee ahead of time and pick it up at the counter, spending less time in the shop than it took you to read this sentence. Well, Dealertrack wants to help dealerships and finance companies ... [Read More]

Two developments surfaced on Friday involving Carvana; one involving a serious amount of financing capacity and the other much more light-hearted as an effort to drum up interest in the online used-vehicle retailer. First the funds as Ally Financial announced ... [Read More]

Platforms like Amazon give consumers the pathway to purchase everything from mechanical pencils to a drone in the middle of the afternoon or night with just a few swipes on a smart device. Now Darwin Automotive is putting F&I software ... [Read More]

Equifax has a new leader for its automotive endeavors. On Monday, Equifax named Byron McDuffee as automotive general manager to be responsible for leading the company’s automotive business, focusing on expanding enterprise solutions sales opportunities within the automotive market, as ... [Read More]

Significant changes are in motion within the American Financial Services Association (AFSA). On Wednesday, AFSA announced that its board of directors has elected a new chairman, chair-elect and vice chairman-treasurer for the next 12 months. Additionally, the board approved a ... [Read More]

A trio of companies are joining forces to revamp the credit score. Experian, FICO and Finicity announced a new credit score this week during the Money 20/20 USA conference. The new score, called UltraFICO Score, leverages account aggregation technology and ... [Read More]

Dealertrack now has a closer relationship with two captive finance companies. On Monday, Dealertrack announced the expansion of its partnership with Hyundai Motor Finance and Kia Motors Finance making Dealertrack Contracting available in 39 states, including Texas, California, New York, ... [Read More]