Federal Reserve Plans New Study to Examine Nation’s Payments Usage
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CLEVELAND — As buy-here, pay-here dealers continue to find
new and improved ways to keep customers paying on their contracts, the Federal
Reserve's Retail Payments Office recently announced plans to conduct a new
study to determine the current volume and composition of electronic and check
payments in the United States.
The 2013 Federal Reserve Payments Study consists of three
survey efforts commissioned to estimate the annual number, dollar value and
composition of retail noncash payments in the United States.
Together, officials said the survey efforts will provide
aggregate estimates and current trends in the use of payment instruments by
U.S. consumers and businesses.
The Fed indicated previous studies have revealed significant
changes in the U.S. payments system over time, including a continuing decline
in the use of checks and growing use of electronic payments, such as automated
clearinghouse, electronic banking transactions, credit cards, debit cards and
stored value cards.
This triennial study continues the research conducted by the
Federal Reserve in 2001, 2004, 2007 and 2010. The RPO is located at the Federal
Reserve Bank in Atlanta.
"While the Federal Reserve's 2013 Payments Study will
continue to build upon trend information gathered in previous studies, this
year's study casts a broader net across the evolving payments landscape," said
Jim McKee, RPO senior vice president and the study's executive sponsor.
"The 2013 study will provide additional data on electronic
payment methods, cash deposit and withdrawal information and, for the first
time, limited third-party fraud information, in an effort to provide the
industry with further insight on emerging trends," McKee continued.
In the BHPH dealer world, one of the emerging trends is
stores finding ways to keep payments coming without customers necessarily
having to come to the dealership or related finance company office to hand in
weekly, biweekly or monthly installments.
In a commentary written last summer, Ken Shilson, the founder
of the National Alliance of Buy-Here, Pay-Here Dealers, pointed out, "Buy-here,
pay-here was founded on the concept of customers paying directly at the
dealership. Theoretically, this was intended to build a stronger
"bond" between the customer and the dealer after the vehicle was sold.
It also allowed the dealer an opportunity to physically inspect the collateral
(the vehicle sold) periodically over the entire term of the contract. Hence,
BHPH was rightfully named, ‘buy here, pay here' because the majority of
repayments were made in person by the customer.
"Payment procedures have changed dramatically over the last
few years given a much different economic environment and the evolution of new
technology. Today, operators must be particularly diligent in their collection
procedures as today's BHPH customers are short on liquidity and long on
expenses," Shilson went on to say in a commentary titled, "Why The Business Now
Could Be Called ‘Buy Here, Pay There'"
Shilson's entire analysis can be found here.
Meanwhile the Federal Reserve said it will work with the global
concepts office of McKinsey & Co. and Blueflame Consulting to conduct its
newest research study on payment usage. McKee noted preliminary results should
be released by late this year.
"The industry-wide participation in past studies has been
extensive, appreciated and necessary in allowing us to continue to offer
meaningful results," McKee said. "We hope to continue to garner robust industry
support in this mutually beneficial effort."
More information about Federal Reserve Financial Services
can be found at www.frbservices.org. This site also contains links to the four
previous payments studies.
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