Fraud is Hitting Dealerships Hard When one bad deal can erase tens of thousands in profit, fraud becomes impossible to...
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COMMENTARY: The service drive is broken — here's what fixes it
Thursday, Jun. 4, 2026, 12:28 PM
Triple crowns & 20-year runs for award-winning Michigan, Texas dealers
Wednesday, Jun. 3, 2026, 04:52 PM
Demand for vehicle diagnostic technology rises at dealerships, auctions
Thursday, Jun. 4, 2026, 03:00 PM
This Month's Focus
Artificial Intelligence
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COMMENTARY: Inventory acquisition in the AI age
While many dealers have always “trusted their gut,” the old instinct-driven approach to buying used car inventory is quickly becoming obsolete. For decades, dealers relied on a familiar formula: when a vehicle sold, replace it with another one just like ... Read More
AI at car dealerships: a ‘crawl, walk, run’ evolution with data at foundation
When it comes to practical applications of artificial intelligence for car dealers, it’s a marathon, not a sprint. Or a “crawl, walk, run” approach, says QuoreAI founder and CEO Todd Smith. “There’s no (case where you) plug in AI and ... Read More
Marketing for car dealerships in the age of AI
There’s no doubt that artificial intelligence is revolutionizing the way companies do business — and the automotive industry is no exception. In fact, most dealers have already embraced AI models and incorporated them into their daily operations. From analyzing data ... Read More
PODCAST: Autonomous vehicles & the used-car market with Peter Janczewski of Draiver
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. To get a better understanding of how autonomous technology ... Listen Here
SPONSORED EPISODE: The new definition of value in used-car retailing and the role of compliance
For this special sponsored episode of the Auto Remarketing Podcast, GWC Warranty senior vice president and managing director James Virgoe shared some of his personal experiences of buying a vehicle earlier this year to illustrate how the definition of “value” ... Listen Here
Retail
Triple crowns & 20-year runs for award-winning Michigan, Texas dealers
Zeigler Auto Group is on quite the dynastic run. For the 20th consecutive year, the retailer has earned recognition as one of West Michigan’s Best and Brightest Companies to Work For. That program is designed to spotlight “organizations that distinguish ... [Read More]
Meet the 2026 ‘Dealers Under 40’ honorees
They might be some of the younger personnel at their dealerships, but they’ve already shown their ability to thrive in a variety of roles and responsibilities. This year’s Dealers Under 40 honorees hail from a variety of operations and work ... [Read More]
Wholesale
While healthy, wholesale car values normalize after strong start; possible ‘volatility’ ahead
Strong but normalizing. That’s how analysts with Black Book and Cox Automotive characterized wholesale vehicle values in May, as the fast start to the year gives way to seasonal changes and high gas prices. “The spring market outperformed historical expectations ... [Read More]
ACERTUS names new CIO
ACERTUS has a new chief information officer. The automotive logistics-as-a-service said Thursday that it has hired Margaret Cartwright for the role. Cartwright was most recently senior vice president of data intelligence at US Foods. She previously was the CIO at ... [Read More]
Technology
TrueCar adds executives in OEM relations, insurance roles
TrueCar announced two hires Thursday to boost its automaker partnerships and help build out its insurance vertical, respectively. The company named former Fair.com, Esserman Automotive Group and Land Rover North America executive Syl Raymond as senior director of OEM and ... [Read More]
COMMENTARY: Customer data platforms are reshaping automotive retail, but data alone will not save the dealership
Dealerships have invested heavily in technology designed to improve customer engagement, marketing performance, service retention, and operational efficiency. Most stores are not short on tools. They have CRMs, DMS platforms, website providers, marketing automation systems, service schedulers, equity mining tools, ... [Read More]
Analysis
Demand for vehicle diagnostic technology rises at dealerships, auctions
Here’s a sign that vehicle diagnostic technology is in demand at both dealers and auctions: CarDr’s diagnostic intelligence platform has seen its utilization rise by more than 500% year-over-year. In fact, the company said this week that less than halfway ... [Read More]
Catalyst IQ & JD Power explain underlying reasons why retail prices for used cars keep rising
Catalyst IQ and JD Power each offered some clarity for why used-car retail prices are climbing even faster than ones for new models, which are just $30 below the record level seen in July 2023. And perhaps more importantly for ... [Read More]
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