Sponsored Episode: Winning Talent Strategies for Car Dealerships – with CDK & Industry Leaders In this sponsored episode of the Auto Remarketing Podcast, host Bruce Johnson from CDK sits down with Tyler Jones, President of EV Auto, and Joe Brown, CMO at Frank Leta, to explore proven strategies for attracting and retaining top talent ... Listen Here
Dissecting evolving credit scores with Shams Blanc of FICO As much as auto-finance underwriting has become sophisticated, a potential starting point to determine if the applicant will be offered an installment contract is the credit score. Shams Blanc, who is vice president of auto scores at FICO, described the ... Listen Here
Used Car Week Hall of Famer Jerry Kroshus of Location Services Next up on our podcast series with 2025 Used Car Week Hall of Fame inductees is a conversation with Jerry Kroshus, who is CEO of Location Services. Cherokee Media President Bill Zadeits talks with Kroshus about his career journey in ... Listen Here

Retail

COMMENTARY: A practical, 10-step roadmap to becoming a dealer principal

For many general managers, running a dealership feels like the pinnacle of a career in automotive retail. You’re steering sales and service, balancing gross margin against expenses, and managing a team while keeping customers satisfied. But for those with bigger ... [Read More]

Cars Commerce adds former OpenTable executive Twomey as chief technology officer

Cars Commerce has added a veteran software engineer as its chief technology officer. The company said Cormac Twomey, who takes over effective Dec. 10, will be responsible for speeding innovation, scaling the technology platform, driving the company’s ascent in artificial ... [Read More]

Wholesale

Lane watch: Auction activity moderates as industry celebrates Thanksgiving

Last week’s trends connected with wholesale prices and conversion rates reflected how auctions, consignors, and dealers probably spent at least part of the timeframe celebrating Thanksgiving. That’s the summation from Black Book’s latest installment of Market Insights, that covered the ... [Read More]

Montway adds 2-factor authentication to its VIP Relocation service

Montway Auto Transport’s VIP Relocation service is giving its clients a little extra security boost. The third-party logistics brokerage is adding two-factor authentication to all vehicle pickups managed through its VIP Relocation service, designed to ensure vehicles are handed off ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The ART of AI: A Dealership Guide to Deploying AI With Confidence

AI is rapidly reshaping dealership operations, yet most stores are still in early experimentation mode. According to the Cox Automotive...
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Turn Battery Risk Into Trust: Your Edge in the Used EV Market

Independent battery health certification is the new gold standard for used EV dealerships. The latest AVILOO detect Magazine reveals how...
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How GMs Start Their Day with Mastermind & Make More Deals

Successful General Managers know that how you start the day sets the tone for dealership performance. This checklist outlines the...
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Rising Repos, Shrinking Margins: A Guide to Reduce Collections and Servicing Costs with AI Agents

As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)

Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance

Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos

Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI

The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Technology

700Credit & NADA collaborate to help dealers navigate data breach

Another widely used dealership system that contains personally identifiable information (PII) has been infiltrated by fraudsters, compromising consumers’ profiles and creating significant headaches for store managers and the service provider. Separate statements from 700Credit and the National Automobile Dealers Association ... [Read More]

Agero adds Sandy Schwartz as board advisor

Sandy Schwartz has a new role. Agero said Tuesday that the former Cox Automotive president and CEO has joined its board of advisors. Schwartz spent four decades at Cox Enterprises, where his roles included leading the Cox Media Group and ... [Read More]

Analysis

Dealership traffic drops in Q4 amid economic uncertainty, affordability issues

For independent dealers, the view inside the dealership looks like recent business as usual. For franchised dealers, it looks … empty. According to Cox Automotive’s Q4 Dealer Sentiment Index, customer traffic in dealerships overall during the past three months matched ... [Read More]

Spyne report says 2026 will be ‘first true AI Operations Year’

Will 2026 be the Year of Artificial Intelligence in the auto retail industry? AI-native automotive retail technology company Spyne believes that will be the case based on the results of its 2026 U.S. Automotive Market Sentiment & Dealer Operations Report, ... [Read More]

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