AI is rapidly reshaping dealership operations, yet most stores are still in early experimentation mode. According to the Cox Automotive...
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Cutting keys & cutting costs during repossessions and recoveries
Drawing standing-room-only attendance in the second-largest setting at Used Car Week 2025, Ryan Miller led a six-executive panel session that focused on one of the most complex challenges in all of repossessions and recoveries. Now available through this episode of ... Listen Here
Four experts on automotive & the economy
Used Car Week 2025 again brought together experts who can explain which parts of the economy impact automotive most. This year’s event included views from Laura Wehunt of Black Book, Tim Gill of the American Financial Services Association, T.J. Cox ... Listen Here
Sponsored Episode: Winning Trade-Ins and Trust – Navigating Today’s Affordability Challenges
Affordability challenges are reshaping the automotive landscape—vehicle prices and payments are at all-time highs and negative equity is on the rise. In this episode, Micah Tindor offers a data-driven conversation with real-world strategies around acquisition tactics and long-term profitability to ... Listen Here
Retail
Jim Ellis group showcases CPO skills, supports veterans in annual competition
This wasn’t the first year Jim Ellis Automotive Group has held its annual CPO Product Presentation Walk-Around competition. However, it was one of the best attended. In its ninth year, the event, held on Nov. 6, was dedicated to veterans, ... [Read More]
CarNow expands Kia EasyBuy to Dealer.com, says more providers soon to come on board
Kia’s EasyBuy digital retailing system is ready to grow. During the automaker’s national dealer meeting last month in Las Vegas, CarNow, the digital retail software provider that powers EasyBuy, announced the expansion of the program to include Dealer.com dealerships, and ... [Read More]
Wholesale
RPM acquires vehicle relocation services provider
RPM Freight Systems announced an acquisition that expands the company into such corporate fleet services as driveaway, vehicle storage and titling and registration. RPM, a non-asset-based logistics and supply chain solutions company, said Tuesday it has purchased Professional Automotive Relocation ... [Read More]
Lane watch: Back to typical depreciation readings as 2025 winds down
Wednesday also meant there were exactly three weeks left in 2025. And what Black Book noticed in the wholesale market last week reflected what auctions, consignors and dealers typically experience when there’s only that much time left on the calendar. ... [Read More]
Technology
CarGurus debuts predictive pricing tool utilizing AI, real-time consumer data
CarGurus said Tuesday it has launched an artificial intelligence-powered used-car pricing tool that uses real-time consumer data from the auto shopping platform. The solution, called PriceVantage, is designed to offer predictive pricing guidance to dealers, based on the store’s individual ... [Read More]
Widewail founder Murray steps aside as new CEO begins ‘new era’ of reputation management
Widewail’s founder has stepped away from the day-to-day. Matt Murray, who started the reputation management and customer experience platform with his wife Angi in 2017, has transitioned out of his role as CEO to serve as a board member and ... [Read More]
Analysis
COMMENTARY: Is your dealership running a clinic or crisis center?
Walk into any major hospital administrator’s office, and you will hear them talk about one critical metric: bed occupancy rate. An empty hospital bed is a fixed cost that generates zero revenue. It is a wasted asset. Now, walk into ... [Read More]
Black Book used-car price index hits 5-year low
Black Book’s monthly measure of wholesale used-vehicle values fell to its lowest level in nearly five years last month, with price depreciation “outside normal seasonal expectations.” Specifically, the company’s Used Vehicle Retention Index came in at 140.3 for November. The ... [Read More]
