LAS VEGAS -

Dealer review website DealerRater revealed the winners of the 2012 Dealer of the Year Award Program on Sunday at the NADA Convention in Las Vegas, and receiving the honor as the overall 2012 Dealer of the Year was Beechmont Ford of Cincinnati.

This rooftop is part of the Lorinn Williams Auto Group, owned and operated by Mark and Lorinn Williams. Moreover, Beechmont Ford is also the recipient of the 2012 U.S. Ford Dealer of the Year Award.

DealerRater explained that its awards are given for distinction in outstanding customer service based upon customers’ reviews of their dealership experiences shared on the site, officials explained.

“This exceptional dealer received 458 reviews and earned a twelve-month average PowerScore of 4.93 out of 5.0 in 2011,” the site said of Beechmont Ford.

“With continued record numbers in terms of featured dealerships and consumer reviews posted on our site, we’re thrilled with the associated growth and increased interest in our annual Award Program,” said Chip Grueter, president of DealerRater. 

“Our overall winner, Beechmont Ford of Cincinnati, Ohio, joined our Certified Dealer Program in 2010 and is a first-time award recipient.  We congratulate them and look forward to their continued success,” he continued.

The awards also cover dealerships in Canada, and the top 2012 Canadian Dealer of the Year is Capital Ford Lincoln in Regina, Saskatchewan.

This dealership received 142 reviews in 2011 and produced a twelve-month average PowerScore of 4.78 — the highest score of all Canadian dealers.

Further explaining the system behind the awards ,the officials explained that the 2012 award winners demonstrated consistently high PowerScore ratings for customer satisfaction, placing them in the top of their class.

And the PowerScore is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2011 calendar year. 

The additional 2012 Dealer of the Year Award winners within their respective brand categories (U.S. and Canada national levels) include:

U.S.
•    Acura:  Acura of Westchester – Westchester, N.Y.
•    Audi:  Audi of Wynnewood – Wynnewood, Pa.
•    BMW:  Park Ave BMW – Rochelle Park, N.J.
•    Buick:  Kelly Buick GMC – Emmaus, Pa.
•    Cadillac:  Legends Cadillac Hummer Saab – Scottsdale, Ariz.
•    Chevrolet:  Phillips Chevrolet – Frankfort, Ill.
•    Chrysler:  Jeff Wyler Chrysler Jeep Dodge Fort Thomas – Fort Thomas, Ky.
•    Dodge:  Jeff Wyler Chrysler Jeep Dodge Fort Thomas – Fort Thomas, Ky.
•    Fiat:  Jeff D’Ambrosio Auto Group – Downingtown, Pa.
•    Ford:  Beechmont Ford — Cincinnati
•    GMC:  Kelly Buick GMC – Emmaus, Pa.
•    Honda:  Russell & Smith Honda – Houston
•    Hummer:  Legends Cadillac Hummer Saab – Scottsdale, Ariz.
•    Hyundai:  Hyundai of St. Augustine – St. Augustine, Fla.
•    Infiniti:  Infiniti of Lisle – Lisle, Ill.
•    Jaguar:  Checkered Flag Audi Porsche Jaguar – Virginia Beach, Va.
•    Jeep:  Jeff Wyler Chrysler Jeep Dodge Fort Thomas – Fort Thomas, Ky.
•    Kia:  Carriage Kia – Gainesville, Ga.
•    Lamborghini:  Lamborghini Dallas – Dallas
•    Land Rover:  Land Rover Flatirons – Superior, Colo.
•    Lexus:  Wilde Lexus of Sarasota – Sarasota, Fla.
•    Lincoln:  Bozard Ford Lincoln – St. Augustine, Fla.
•    May Bach:  RBM of Atlanta – Atlanta
•    Mazda:  Cardinale Way Mazda – Mesa, Ariz.
•    Mercedes-Benz:  R&H Motor Cars LTD – Owings Mills, Md.
•    MINI:  MINI of Warwick – Warwick, R.I.
•    Mitsubishi:  Kelly Mitsubishi – Emmaus, Pa.
•    Nissan:  Carson Nissan – Carson, Calif.
•    Porsche:  Porsche of Conshohocken – Conshohocken, Pa.
•    Ram:  Kim’s Chrysler Jeep Dodge & Toyota – Laurel, Miss.
•    Saab:  Legends Cadillac Hummer Saab – Scottsdale, Ariz.
•    Scion:  Tufankjian Toyota Scion of Braintree – Braintree, Mass.
•    Smart: Tysinger Motor Co., Inc. – Hampton, Va.
•    Subaru:  Subaru Superstore – Chandler, Ariz.
•    Toyota:  Tufankjian Toyota Scion of Braintree – Braintree, Mass.
•    Volkswagen:  Lindsay Volkswagen of Dulles – Sterling, Va.
•    Volvo:  Prestige Volvo – East Hanover, N.J.
•    Used Car Dealer:  Carbiz – Baltimore

Canada
•    Chrysler:  Wendell Motor Sales – Kitchener, Ontario
•    Ford:  Capital Ford Lincoln – Regina, Sasketchewan
•    Hyundai:  West Edmonton Hyundai – West Edmonton, Alberta
•    Jeep:  Wendell Motor Sales – Kitchener, Ontario
•    Lincoln:  Capital Ford Lincoln – Regina, Sasketchewan
•    Mazda:  Destination Mazda– Winnipeg, Manitoba